Brown's West Branch Chrysler Dodge Jeep & Ram in West Branch including address, phone, dealer reviews, directions, a map, inventory and more

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205 Tidewater Dr
West Branch, IA 52358

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Sales: 641-323-1581

Used Cars: 641-323-1583

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:30pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Brown's West Branch Chrysler Dodge Jeep & Ram

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

68 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

defective key fob

Reviewed by TOM from BETTENDORF, IOWAApril 06, 2021

ON MARCH 30 WHILE WORKING IN IOWA CITY MY DAUGHTER AND SON-IN-LAW LOCKED THEMSELVES OUT OF THEIR VEHICLE. THIS MADE ME REALIZE WHAT A BAD SPOT I COULD BE IN WITH ONLY ONE WORKING KEY. SO ON THE WAY EAST I STOPPED AT BROWN'S DODGE TO SEE IF THEY COULD DO ANYTHING WITH MY 2 DEFECTIVE KEY FOBS. WITHIN 10 MINUTES OF MY ARRIVAL MR. JOE BEEKMAN A VERY NICE COURTEOUS SERVICE ADVISOR WAS WORKING HIS MAGIC ON MY DEFECTIVE FOB. 20 MINUTES LATER I WAS OUT THE DOOR WITH 3 WORKING KEYS. MR. JOE BEEKMAN IS A GREAT ASSET TO YOUR COMPANY.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Acquisition of a 2021 Jeep Grand Cherokee

Reviewed by JeepHawk from Iowa City, IowaDecember 24, 2020

Brown’s sales and supporting technical and administrative staffs provided a great customer service experience throughout the transaction. Their product knowledge was top notch and their sales approach efficient and free from high pressure tactics. Just what’s necessary to foster a long term business relationship.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Sheriff Keith L. Whitlatch, Retired

Reviewed by Sheriff Keith L. Whitlatch,Retired from Stanwood,IowaNovember 30, 2020

They made buying a car. a real enjoyable experience. It started with locating a vehicle I liked on line.And continued on through the entire process of purchasing a vehicle. The salesperson was a real polite young man who made everything real clear when talking thru the jargon that all salespersons use. And being a hometown dealership I knew relatives of many of the people that work at Brown's in West Branch

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Brown's West Branch Chrysler Dodge Jeep & Ram

Our top priority is to exceed your expectations and help you select your new vehicle of your choice in the easiest manner possible.

Our professional sales staff will listen to you provide you with the information you ask for and treat you with the respect you deserve.

So whether it's professionalism price selection service or parts you'll always get our best effort to exceed your expectations and make certain you leave Brown's of West Branch completely satisfied!

BROWN'S OF WEST BRANCH IS THE DEALERSHIP YOU'LL SEND YOUR FRIENDS TO!

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