Dan Deery Superstore in Waterloo including address, phone, dealer reviews, directions, a map, inventory and more

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3900 Alexandria Drive
Waterloo, IA 50702

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Sales: 563-241-7123

Used Cars: 563-241-7124

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Dan Deery Superstore

Overall Rating:

3.5 (out of 5)

57% recommend this dealer

51 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.8 (out of 5)

Waste of time! go to buy a new TRX RAM and wasted 90...

Reviewed by TRX CustomerJuly 06, 2021

Waste of time! go to buy a new TRX RAM and wasted 90 minutes of my time to only find out this dealer was going to tac on a $10,000 FEE onto the MSRP. Called Kruger Auto in Waverly Iowa and $0 added to a new TRX RAM Truck. I went to UNI 25 years ago and Dan Deery had an "iffy" reputation then and I see they have not changed at all! Waste of time and not worth going there is they are going to do the good ole bait and switch on clients! With this said, my sales guy was very nice but I wish he had told me about the +$10,000 over MSRP before I wasted 90 minutes! REDICULOUS!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bait and Switch

Reviewed by Brian Hall from Cedar Rapids, IAMarch 11, 2021

I made an appointment to test drive a truck at 3pm. i live an hour away and i made it clear that I was driving an hour to come test drive the vehicle. I arrive at the dealership, only to be taken to a cubicle and sat down and then find out they sold it at 2 pm! Now, they claim they tried to call me but i only received one phone call and it was from a 309 not 319 area code. Furthermore no voice mail was left either. Basically, they tried to run the bait and switch on me! so i wanted to share this experience with others to raise awareness of their shady tactics!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

2.5 (out of 5)

I usually don't like to leave bad reviews but I'm about...

Reviewed by Tony.brandt415November 12, 2020

I usually don't like to leave bad reviews but I'm about fed up. The sales person I worked with was great until the deal was done and he got his commission. After that he ignored my messages and calls. Then i had to schedule an appointment to get the bodywork done and fender flares put on (that I didn't want). Was told by their service department that the work should take 1-2 days to complete. I called on day 4 only to find that they had no idea whether the work had been done or not and that they would find out and call me back (still waiting for that call). I really wanted to enjoy my experience and return for business but I just don't feel great about the situation. Customer satisfaction should be rule #1!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Dan Deery Superstore

"We measure our success through our customers' satisfaction. Our reward is their loyalty."

Dan D. Deery
President

You Want More You Get More
To round out the Waterloo-acclaimed Dodge Chrysler Jeep Ram and FIAT products and services we offer drivers from Waverly Cedar Falls Cedar Rapids IA and beyond Dan Deery Chrysler Dodge Jeep Ram FIAT also provides a comprehensive menu of auto repair & car service in Waterloo and genuine auto parts & accessories in Waterloo. That means we have you covered regardless of whether you need to take your automobile in for a routine oil change or to obtain a certified oil filter brakes or a muffler

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