Russ Hubler Automotive in New Castle including address, phone, dealer reviews, directions, a map, inventory and more

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250 Broad St.
New Castle, IN 47362

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Sales: 765-518-2185

Used Cars: 765-518-2163

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Russ Hubler Automotive

Overall Rating:

3.5 (out of 5)

63% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great group of employees!!

Reviewed by Lon Ferrell from Lewisville IndianaSeptember 30, 2021

Nothing but good things to say about the people at Russ. Wood has been my go-to guy for sales and questions. Sadly we see reviews written when someone has negative things to say.. No dealership is perfect. I’m glad we still have a dealership in New Castle.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Owner of a jeep

Reviewed by Ina Phillips from New Castle IndianaMay 13, 2021

I always go there to get my oil changed and service work if I need anything done to my jeep limited there their prices are reasonable for automobile repairs and service I would advise anyone that has a Chrysler automobile that needs repair or service to take it to Hubler

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.5 (out of 5)

Ripped off for $55

Reviewed by Henry Kong from New Castle, INJuly 02, 2020

Purchased a new key and was quoted $184 by phone and in person. The bill was $251.88 with tax. They added $55 labor for the programming without telling me there would be an additional charge. When I complained the parts guy (big heavy set guy) said he told me. He did not! I would not be writing this if there was any truth in him telling me about the additional charge. It's not about the money because I would have had the key made regardless because I needed it. This Chrysler dealer is untrustworthy!!! Get a written estimate if you must use them! Clear case of switch and bait.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 3

Maximum rating = 5

About Russ Hubler Automotive

At Goodwin Bros. Automobile Co. we offer the newest Chrysler Dodge and Jeep vehicles along with used cars trucks and SUVs by those and other leading manufacturers. Folks from Knightstown Muncie Richmond Anderson Connersville Rushville and Noblesville all make the drive to enjoy our fine selection of automobiles and first class service. Our sales team will guide you along the way as you search for your dream car at our New Castle IN lot. We also offer a variety of additional services that include financial assistance vehicle repair and a well-stocked inventory of OEM auto parts.

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