4630 E 96th St
Indianapolis, IN 46240

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Sales: 317-259-8812

Used Cars: 317-259-8812

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis

Overall Rating:

4.2 (out of 5)

88% recommend this dealer

605 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service was great and fast.

Reviewed by Diana P. from Carmel, INNovember 15, 2025

Service was great and fast. Kept me informed along the way. I highly recommended them.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Spent a cold night in our dead truck with our dogs after

Reviewed by Erin Gordon from London, OntarioOctober 27, 2025

Spent a cold night in our dead truck with our dogs after having been deposited at the service bay by a tow truck after hours. When they opened at 7:30, the staff kindly welcomed us and our dogs to the lounge to warm up, quickly diagnosed the problem, fixed our pesky truck and sent us on our trip home. So, so grateful for your helpful and knowledgeable staff - we are almost thawed and making progress on our trip home…Erin, Dave and Siobhan plus Jim and Steve (the black lab boys).

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was nice and provided great service.

Reviewed by TC46322October 27, 2025

Everyone was nice and provided great service. Britney R. was awesome. I got an oil change and my coolant was leaking they fixed the clamp for me. They also took a look at my original radio to see if it could be fixed. Thanks for great service!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

TC46322, Thank you for your five-star rating and for your shout-out to Britney! We're glad you enjoyed your experience and we appreciate your business! Terry O'Brien

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis

If saving money is important to you visit Tom O'Brien Indy's Preferred Chrysler Jeep Dodge Ram dealer. Tom O'Brien is part of the O'Brien Automotive Family a fourth-generation family business serving Central Indiana since 1933. With two convenient locations Tom O'Brien has the largest Jeep inventory in the state! Come see how..."Our Family Works for You! Since 1933."

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