Fletcher Chrysler Dodge Jeep Ram in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

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3099 N Morton St
Franklin, IN 46131

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Fletcher Chrysler Dodge Jeep Ram

Overall Rating:

4.1 (out of 5)

79% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Stereotypical Used Car Salesman

Reviewed by Sloan from Columbus, INOctober 29, 2021

Terrible experience. I had agreed upon price for a used vehicle with Dick Giles. I offered to put a payment down over the phone, but was assured this was not needed since Dick was a man of his word. We had agreed that I would sign papers and pick the vehicle up after work. Before I could make it to the dealer I received a call that Jason Cosat had approved the sale of that vehicle to another customer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Dealership will not call me back!

Reviewed by Virgil Peay from louisvilleMarch 04, 2021

Only reason i gave one star is that i couldn't give less. I have been trying since last September to get an issue handled and kept getting the run around. Now the salesman and sales manager James Romine are not returning calls. Horrible business practice. I wouldn't recommend at all!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Don’t trust their warranty, don’t trust their warr

Reviewed by Ibrahim from IndianaMarch 03, 2021

Went there for repairs for my new vehicle , that’s under warranty, warranty wasn’t honored , took too long to just check the problem. If you purchase from here , I hope not , just have everything recorded or writing down cause they won’t honor the warranty

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Fletcher Chrysler Dodge Jeep Ram

Fletcher Chrysler Dodge Jeep is a locally-owned and family-operated that has always been rated one of the nation's top dealers by Chrysler Corporation

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