Bill Estes Chrysler Dodge Jeep Ram in Brownsburg including address, phone, dealer reviews, directions, a map, inventory and more

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745 E 56th St
Brownsburg, IN 46112

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Sales: 317-892-8162

Used Cars: 317-451-4952

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Bill Estes Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

78% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible sales process followed by a unresponsive service...

Reviewed by DMac4PackJune 23, 2021

Horrible sales process followed by a unresponsive service department. Stay away!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

2018 Grand Cherokee High Altitude

Reviewed by Joyce and Mike Drake from Brownsburg, INMay 27, 2021

We liked the Bill Estes dealership from the time we walked onto the lot when our Sales Rep Hallie came out to greet us, to the closing of the deal, to when we took delivery. Everything was easy, shown many models and options, several test drives wherever we wanted to go, no hard sell, and the financing was transparent and easy. Our Sales Rep Hallie was a delight to work with, and answered all of our questions like a champ, especially when I know I accidentally asked them more than one time! When we picked the car up it had been thoroughly detailed and had a full tank of gas. It was missing a floor mat, and they ordered and replaced all four mats front and back the very next day. Very professional, very efficient, very helpful, and very friendly staff. I would recommend this dealer to a friend.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for your review! Happy motoring!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Don't Buy From Bill Estes - Brownsburg

Reviewed by Tony from ZionsvilleJanuary 06, 2020

If I could give zero stars, I would. The gentlemen running/selling in the Bill Estes used vehicles department at this location were both dishonest and under handed. My wife and I spent a great deal of time in travel and in negotiations, only to have to vehicle sold right out from under us an hour before our scheduled pickup time. I thought those days of shady used car salesmen and managers were a thing of the past. Especially in such a well known and what we thought respected dealership. What a downright ugly and shameful way to treat people and potential customers. We will NEVER buy a vehicle from ANY Bill Estes dealership. And you can be sure we are telling everyone we know about the experience. Hopefully we can save someone else from the same deceitful business practice experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Tony, someone from our team should have reached out to you to address your concerns. If not, please call us as soon as you get a moment to discuss. Thank you. 317-620-5175

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Bill Estes Chrysler Dodge Jeep Ram

At Bill Estes Chrysler Dodge Jeep Ram in Brownsburg IN our goal is to provide our customers with a different kind of car buying experience by going above and beyond what is expected from us. Whether you're in the market for a New Chrysler Dodge Jeep or Ram or one of our many Pre-Owned Vehicles we promise to deliver exceptional service AND exceptional prices.

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