Zeigler Chrysler Dodge Jeep Ram of Schaumburg

Great service great group of guys that are welling to help no matter the situation to satisfy their customers. Im always happy to be there knowing that my car will be fixed on time.

I couldn't get work done that I needed done, because you've instituted a new policy of having to tell the scheduler everything you want done.

I had my New car in for scratches to be repainted that they promised to fix. I had to bring my car twice for this cause the first time they threw paint on top and left the paint chunky so it was not a smooth finish looked like a melted crayon over the scratches so the second time they sent my car to a body shop put 100 miles on my car used my gas without replenishing it, but the biggest thing that has me the most mad was they drove my car on the tollway without and I pass and I got blindsided in the mail with a toll violation of $17.20. I have reached out to the service department left a voicemail for the manager. He is not returning my calls. I have no answer on how they are going to pay this because I don’t think I should have to pay for something they did. This whole violation will go against my license. I know the dealership has I passes that they use on cars. When I had a loaner car, I had to sign if I used it on the tollway I would pay for my own tolls, and I would replenish the gas and return the car with the same amount that they had given it to me, it should fall suit that they would treat the customer‘s car the same way. This is the third car I have bought from this dealership You would think they would treat a return customer with appreciation. I do not trust the service department after what they have done to me and I’m still sitting here with told violations unpaid that they Caused my license plates to get because they drove my car on the tollway without a toll pass. It is not right.