Dodge, Jeep and Chrysler
New Car Dealership in Decatur, IL
Overall Rating
4.8/5
Read dealer reviews
When it comes to quality representation, our tag line says it all, "No Nonsense". There is no bigger priority than representing every person who comes through the door with "knock your socks off" service.
We want every customer to receive a world-class deal. Getting a deal means value for your trade-in, value on your new vehicle, and no nonsense. Knowing the right questions to ask and having a personality to openly discuss your wants and needs is a gift we enjoy sharing with my customers.
Bob Brady Chrysler Dodge Jeep RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Bob Brady Chrysler Dodge Jeep RAM Reviews
Overall Rating
4.8/5
1232 out of 1269 people recommended this dealer
Overall Facilities:
4.4/5
Do not ever go here
Reviewed by DodgeLVR
in Decatur, ill
April 01, 2021
They are the worst service department ever, it is worth driving farther to get your car fixed. They are very expensive so you would think the service would be professional, this is not the case. They lost my information more than once, do not call back, and when you call them back to see what is going on their rude.
Fantastic Customer Service
Reviewed by JamesM
in Chicago, IL
November 12, 2020
Wow this is my third Jeep so I have had several interactions with Bob Brady service department and each time it has been consistently a great experience. What makes it great is from the first call to make the appointment to dropping the vehicle off then returning to pick my vehicle up everyone is nice. Amazing customer service goes along way. You would think over the many years I might have one bad visit but that is not the case. I continued to be Wow’d by their great customer service and passion to make it a good visit each time. They even follow up to make sure the service call was done to my satisfaction and it has been consistent. I love that they care so much. I even drive down from Chicago to go here over having a difficult time in a big city. I am from Decatur, so it it convenient when I visit.
new car
Reviewed by Todd Lewis
in Decatur Il
June 16, 2018
I was treated with respect by my finance representive Carrie Carter she worked very hard to very hard to get me a new vehicle which I was in desprate need of Thank You
