5404 South Illinois Route 31
Crystal Lake, IL 60012

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Sales: 855-868-0167

Used Cars: 855-868-3290

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Al Piemonte Chrysler Dodge Jeep Ram

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

14 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The communication and attention to detail were excellent.

Reviewed by davebNovember 27, 2025

The communication and attention to detail were excellent. The car was ready at the time estimated

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate your feedback about our communication and timing. Our team at Al Piemonte Chrysler Dodge Jeep RAM strives to deliver a smooth experience. Thank you for choosing us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Cortland, in the service department, went above and

Reviewed by jroth1282November 24, 2025

Cortland, in the service department, went above and beyond to help me with service on my truck. He kept informe throughout the process and helped me get home when the service took longer the expected.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you highlighting the service you received with your truck. Our team at Al Piemonte Chrysler Dodge Jeep RAM aims to keep customers informed and supported throughout. Thanks for sharing your experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very nice and great customer service.

Reviewed by Fia9832November 23, 2025

Very nice and great customer service. I was done with service on time and they even had a coupon.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate your feedback about our timely service and the coupon offer. Thank you for choosing Al Piemonte Chrysler Dodge Jeep RAM. We look forward to assisting you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Al Piemonte Chrysler Dodge Jeep Ram

From the moment you step into our showroom, you're more than just a customer to us; you're an honored guest, and our only aim is to serve your needs to the fullest. To that end, our team will go the extra mile to provide you with compelling options for new and used car shopping. We'll gladly work with you on financing, no matter what your budget may be. And if you ever need help with car troubles in the years down the line, you can always count on our team of certified service technicians to provide you with the latest in genuine Chrysler, Dodge, Jeep and Ram parts and simplify your service experience.

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