Sam Leman Chrysler Dodge Jeep Ram of Champaign

We recently purchased a vehicle at Sam Leman in Champaign. Reese Smith was our sales associate and we could not be more pleased with the service he provided us. A very friendly and welcoming individual, Reese was very knowledgeable of the cars on his lot (in our case a Jeep) as well as the services his dealership had to offer. He communicated effectively and seemed to clearly understand our needs, focusing on them rather than what he had to sell. As me and my partner are probably 50 years older than Reese, he explained things in a caring way, never condescending. We felt both heard and respected. Once we worked out a deal we met with Johnny Lane who helped us work out the financing and any features (like a maintenance agreement) we might want to add to our purchase. Johnny was invested in what we wanted, not selling things to us. He clearly explained our options so that we could decide if we wanted them or not. In some cases he began with saying, “I don’t think this is something you should consider, but I will explain it to you if you wish.” We left with a purchase we are very pleased with as well as the comfort of knowing that Reese and Johnny are there for support if something should ever come up. We return in a few days to connect with Reese who is going to introduce us to their maintenance team. We could not be more pleased with our buying experience and strongly recommend connecting with Reese Smith at Sam Leman if you are in the market for a new vehicle.


Worst experience I have ever had at a service dept dealership sell you warranty that not worth the paper it printed on. Also for you telling manager in a polite manor telling you not to come back to the place you bought your vehicle from and the warranty. Got my truck back with check engine light on and it had 4 pages of codes they just did work on this truck 3 weeks Pryor. Call for owner to call me but no response from any upper management.

My Husband and I want to give a Hugh "Thank You" to Brian, Reese and Gabriel for the Great Customer Service we received, and Smooth -Seamless transition on buying our car there recently. Excellent Team Work! We are very happy with our decision. We highly recommend them for your next purchase. Barry and Helen Roberts