Cutter Chrysler Dodge Jeep RAM Fiat in Honolulu including address, phone, dealer reviews, directions, a map, inventory and more

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777 Ala Moana Blvd
Honolulu, HI 96813

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Sales: 808-206-8218

Used Cars: 808-206-9442

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Cutter Chrysler Dodge Jeep RAM Fiat

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

176 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst (only bad experience with any dealer) that I have...

Reviewed by RichOctober 26, 2021

Worst (only bad experience with any dealer) that I have ever had! I still haven’t gotten my vehicle - just a bunch of run around and wasted time. I would use any other dealer on the Island and stay away from here!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst delivery and car buying process ever! We took...

Reviewed by Alvin A.October 01, 2021

Worst delivery and car buying process ever! We took delivery of our vehicle in July. When we got there the vehicle has not been properly PDI/prepped for delivery. Vehicle was not detailed, window etch of the vin looked terrible. You can see wipe marks all over the car, indicating the car was just wiped down and not washed. All tires were around 43PSI, not within specs. During the paper work process I kept implying them to detail the car, but it seemed like the salesman was ignoring the request. Not till the end they offered to get it detailed but I would have to go back and schedule one. THAT SHOULD HAVE BEEN TAKEN CARE OF PRIOR TO DELIVERY. Also the GAS was empty. I had to remind the sales guy to fill it up at the end. That also should have been taken care of before delivery, instead we had to follow the sales guy to put gas in the vehicle. Another thing that went wrong was the following day we got a text from the finance guy, saying our interest rate will be lower. We got our first statement and it did not reflect the lower interest rate. Looks like nothing has been done on there end. What they should have done was redo the contract to reflect the new interest rate. But there excuse was they said the bank will do it internally on there end. I don't know who is at fault. So we reached out to the finance guy and said he would try to talk with the lender. A week has passed by and no we did not get a call from the finance guy, note that I texted him today and did not get any reply. We are probably going to be stuck with the higher interest rate. All i can do is leave my honest review here and pass it on to the BBB. If the GM sees this review please CONTACT me!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Jeep dealership that can not even fix correctly a Jeep,...

Reviewed by boxerbordeauxJuly 30, 2021

Jeep dealership that can not even fix correctly a Jeep, rude mechanic, vehicle left for 10 days and still not fixed. Multiple visits and allowed an unsafe vehicle to leave the property.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Cutter Chrysler Dodge Jeep RAM Fiat

Buying an automobile can be a frustrating experience. We understand the hesitation that consumers have when it's time to buy a new vehicle. Our goal is to change that perception. We strive to make your shopping experience a pleasant and relaxed one. We want you to go home with the car of your dreams having also enjoyed a satisfying experience that exceeded your expectations. Contact us today at 808-564-9900

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