Ed Murdock Superstores in Lavonia including address, phone, dealer reviews, directions, a map, inventory and more

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86 N Fairview Rd
Lavonia, GA 30553

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Sales: 706-460-3103

Used Cars: 706-460-3128

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Ed Murdock Superstores

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible customer service in service department

Reviewed by Flossy from Commerce, GAJune 10, 2021

My husband called 2 weeks ago to make an appointment to bring his truck in for numerous recalls and the check engine light. He was told to bring it in on Monday morning - he had it there as soon as they opened. He called on Tuesday afternoon about picking it up and was told they had not touched it but would do so first thing Wednesday. I called late Wednesday and was told they hadn't touched it but would run diagnostic on it Thursday and he really couldn't say when they would actually work on it. Joshua "bragged" that he had trucks sitting there for 4 weeks that hadn't been touched. I explained that this is his work truck and he needed it to use not just sit on their lot. I politely told him that this was some of the worst customer service I have ever encountered. AVOID their service department. We have obviously bought our last (expensive) vehicle there if this is the level of service to be expected.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

My husband called 2 weeks ago to make an appointment to...

Reviewed by FlossyJune 10, 2021

My husband called 2 weeks ago to make an appointment to bring his truck in for numerous recalls and the check engine light. He was told to bring it in on Monday morning - he had it there as soon as they opened. He called on Tuesday afternoon about picking it up and was told they had not touched it but would do so first thing Wednesday. I called late Wednesday and was told they hadn't touched it but would run diagnostic on it Thursday and he really couldn't say when they would actually work on it. Joshua "bragged" that he had trucks sitting there for 4 weeks that hadn't been touched. I explained that this is his work truck and he needed it to use not just sit on their lot. I politely told him that this was some of the worst customer service I have ever encountered. AVOID their service department. We have obviously bought our last (expensive) vehicle there if this is the level of service to be expected.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.4 (out of 5)

Rude salesman, lying about truck that they said was there...

Reviewed by earlhjrApril 18, 2021

Rude salesman, lying about truck that they said was there but wasn't. Go anywhere but here! Worst dealership in Georgia. Buy Toyota, you'll be glad.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Ed Murdock Superstores

We are your North East Georgia Upstate South Carolina Ford-Chrysler-Dodge-Jeep-Ram-Rocky Ridge Dealer. We stock hundreds of New and Used Vehicles. At Ed Murdock Superstores we are here for you and want to make you part of our family. We can find that perfect vehicle for you.

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