Athens Dodge Chrysler Jeep RAM in Bogart including address, phone, dealer reviews, directions, a map, inventory and more

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4145 Atlanta Hwy
Bogart, GA 30622

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Sales: 706-521-0759

Used Cars: 706-621-5860

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Athens Dodge Chrysler Jeep RAM

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

51 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Oil change

Reviewed by Jimmy Dixon from Statham, GaNovember 30, 2021

It was good to see that you started your shuttle service again I dropped my vehicle off this morning and Pam gave me a ride home She was very pleasant and friendly She is definitely an asset to your company. Keep up the good work !

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Jimmy, we're happy you found our staff to be so supportive during your experience here at Athens Dodge Chrysler Jeep. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

AVOID AT ALL COST

Reviewed by Brice from Athens, GaOctober 04, 2021

I will give the full story.. but short is - AVOID this spot at all cost, and read these reviews, tons of the 5 stars seem very fake from profiles with only 1 or 2 reviews. Then look at responses to the low stars, several times the business responder threatens legal action, instead of trying to fix the customer service issue....... that should speak volumes to you on the type owner that runs this place. Long: I started emailing this dealership in early June looking for a brand new 2021 Dodge Daytona, I had very very specific needs, I knew the exact model and packages I wanted. This salesman/dealership literally just had to be honest and attentive, they were neither. However this car was the only one in the entire south east, and with Dodge back up its estimated 4 or more months to get a car built. I emailed, texted and called my salesman for weeks leading up to the purchase in middle of July. In early July I was told by a neighboring dealership that this dealership got a bad hail damage storm, so to be sure I ask if the vehicle has hail damage. AS soon as I heard this I called the salesman and asked him, he says "No sir, none of the chargers were hit, we had professionals inspect them top to bottom " ... So I said GREAT! I am ready to come buy the vehicle, what do I need to do? He said go ahead and put in the application so they know I am serious, so I did... I was approved all day long for the vehicle. We set up a scheduled time and day that I made it VERY clear I am 100% buying this car since he told me it was in perfect new condition, no hail damage etc. We made this appointment 2 weeks out - plenty of time to say... clean the car. We show up to appointment time, car is filthy, looks like it has been weeks if not months since last time it was cleaned. I test drove, got smiles immediately, I knew this was the car I have been saving for 4 years to buy!! So we get back to the dealership, I asked him if he would detail the car BEFORE I sign AND take the shipping guards off, he agreed. Pulled the car around got cleaned while we did the contract, before I signed though I wanted to see the car. AND THANK GOD I ASKED.... THERE WAS A MASSIVE scratch on the side, while viewing these scratches on it, my girlfriend looks at the roof and spots HAIL DAMAGE !!! ALL OVER IT ... So the salesman lied multiple times about the damage. We go inside and get the main sales manager to look it all over, I said on the way to the vehicle I wanted the scratches fixed and dents prior to buying it, he said (and I have a witness to ALL this FYI) " well all cars have scratches, I can put more scratches into it if you want??" .. like wait.. xxx the sales manager really just said that to someone buying a new 50k car? wow. So after giving me a hard time, they finally agreed to fix the scratches and hail damage. BUT it was a Saturday, their detail person works a comfy m-f not every day they are open, odd in it self. So they said I had to drive back out on a tuesday, mind you I live 2 hours from this dealership... so its a 4 hour WITHout traffic trip back and forth. 7-17 is when I bought this car. It then took them 3 THREE yes.. THREE tries over a entire month until they gave up and said they can not do a good repair job. While my car sat in their parking lot it also got a door ding, I didn't even try to get fixed there because the mess of just buying a new car that I was lied to about almost every step of the way. Once I submitted the Dodge survey and gave them low but better than they deserved scores, they just stopped trying to work with or even help me. I ended up talking to the GM himself who straight admitted they can not do perfectionist level aka dealer level aka new level repair work... So they told me to go find a place and they will just pay that place to do the repair job.. That in itself should scare you away from this place. It really was just all around awful experience.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

All of the dealers up and down the road here in Athens were hit by a hail storm and we did not try to hide it. We told the customer that it had been damaged, but we had repaired it. When he arrived he found some hail damage that we had missed, we had him bring it back and we repaired it again, which when he returned to pick it up he signed off on the repairs being acceptable. 3 days later, he said it wasn't, so we had him bring it back again, and we attempted to fix it again. when he picked it up again, he said he wasn't satisfied, so we told him to get a quote from someone else which he did, and we cut them a check. We have conducted ourselves in good faith the whole time and are a little perplexed on why he is misrepresenting this.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Great Help

Reviewed by Bri Grace from Carlton, GAOctober 16, 2020

Great help when visited and friendly customer service. My parents have also dealt with Athens Dodge and have never had any issues. Definitely would recommend. Currently searching for a vehicle and Athens Dodge is at the top of the list.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

About Athens Dodge Chrysler Jeep RAM

At Athens Dodge Chrysler Jeep Ram we offer new Chrysler Dodge Jeep and Ram cars in Athens along with used cars trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Athens GA. For years our financial staff at Athens Dodge Chrysler Jeep Ram has offered expert advice for those seeking a great Chrysler Dodge Jeep or Ram car loan or lease. Our service doesn't stop there. Athens customers can come in and take advantage of our knowledgeable Chrysler Dodge Jeep and Ram car repair technicians and a fully stocked inventory of auto parts.

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