Airport Chrysler Dodge Jeep RAM in Orlando including address, phone, dealer reviews, directions, a map, inventory and more

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5751 Eagle Vail Dr
Orlando, FL 32822

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Sales: 888-433-4814

Used Cars: 888-449-5868

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 8:30pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Airport Chrysler Dodge Jeep RAM

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

1146 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I totally recommend Emir! Emir has helped me out on...

Reviewed by \jeanpaulOctober 16, 2021

I totally recommend Emir! Emir has helped me out on figuring what my ideal car is. I told him i'm big and tall and need something for family and to race. and for now he has been the greatest salesman I have ever talked to. this guy is something else! Emir stays in contact, he doesn't push the deal or anything, he lets you take your decision and make sure you are sure about the decision that you are taking. If you guys need a car go to this dealership and ask for Emir and he will get you right!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I didn't have a great first experience with the service...

Reviewed by LuckiDuckyOctober 09, 2021

I didn't have a great first experience with the service department, but decided to give them another chance -- that was a mistake and I will not be back. I scheduled a 2 year / 20K mile appointment for my 2019 Jeep Cherokee online over a week ahead of time and included 2 concerns that I wanted addressed: an issue with the screen spontaneously rebooting and an odd drainage sound during heavy rains. Starting 4 days ago, I received at least one call a day and one text a day asking me to confirm my appointment, which I did every time. When I arrived, the service team acted as if they didn't know I was coming in even though I was assigned to an advisor when I made my appointment. When she read the issues I'd included when I made the appointment, she told me they only have 2 technicians working today and they weren't prepared to address the screen issue unless it was a simple software update. And the person who could address the sunroof drainage issue only comes in on Tuesdays -- today is Saturday. None of this was noted on the website, I was not made aware of this during the 6+ times the dealership confirmed my appointment. I decided to have the 2 year service (oil & filter change) done anyway as I wanted to test drive a Wrangler. I came back to the service department after over an hour to learn that they hadn't brought my car in for service yet and it would be another hour and a half. Maybe that's my fault for not asking for an ETA from the beginning, but considering I had an appointment for service and only needed an oil / filter change, I think 2 1/2 hours is far too long to wait. And they had no shuttle service even though that was offered on their website. I decided to take my business elsewhere. I wanted to purchase some accessories for my Cherokee and plan to purchase a Wrangler in addition to my Cherokee in the near future. I won't be returning to Airport CDJR. I understand good employees are hard to find these days and lots of places are understaffed. But including driving time, I lost a precious 3 hours our of my Saturday and still need my vehicle serviced. Stay away unless you have lots of time to waste.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am beyond disappointed in this dealership. I bought a...

Reviewed by collier32September 13, 2021

I am beyond disappointed in this dealership. I bought a brand new 2500 Ram less than a year ago. I have been stranded 4 times now due to the battery not keeping a charge so I purchased a jump box. I called to get it in for a diagnosis and was told they will need to perform the diagnosis before they can get me a rental car as they do not have any loaner cars. This could take a while so if I need to get to work or whatever I will have to come out of my pocket for transportation. Very unprofessional in my opinion. I will not recommend this dealership to ant of my friends or family.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Airport Chrysler Dodge Jeep RAM

About Airport Chrysler Dodge Jeep Ram New & Used Cars in Orlando
Airport Chrysler Dodge Jeep Ram is located in Orlando Florida. Our Chrysler Jeep Dodge dealership has a great selection of new and used Chrysler Jeep and Dodge cars. If you're searching for a new car browse our inventory for the Pacifica 300 Charger Challenger Durango Grand Caravan Journey Ram Trucks Grand Cherokee Renegade Compass Cherokee Wrangler along with Central Florida's best selection of Hellcat's and Scat Packs!

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