Gator Chrysler Dodge Jeep RAM

Thanks again, this was an absolute awesome find, as I went by the dealership heading the wrong direction looking for a totally different company. I made a u-turn and saw the vehicle.i was looking for. It was a Sunday January 1st, these guys were really a relaxing experience, Very Unexpected! Totally surprised the way Jimmy and Seth handled the sale. Check em out a must. That is a really Nascar aThank you for your Service!!

It was the best experience and fast did not have any problems at all, my sales guy Ryan was the best friendly and had all the answers. I would recommend him to everyone. Thank you Ryan at the Melbourne Jeep

I would have given them a 5 star based on my previous connections. I bought 2 cars from them and up to recently I was very happy. I sent the following message 3 times and never received a response 1st time on October 7,2022. I would have sent it via email if they had ONE!.: I traded in my 2005 Town & Country van (purchased new from you) for a new 2021 Pacifica, last year. We returned from a short vacation last month to find that the vehicle was completely dead. After calling Chrysler roadside and waiting for more than 4 hours, the tow-truck came and I had to help him determine that the batteries were dead. After some work we were able to get it out of the garage and he towed it to your facility (late pm on Sept. 15,2022) and he forgot to take the keys. I called your service office and they could not find my car, which worried me more. They finally found it and I brought my key to the facility Friday (9/16) around 9:15 am and handed it to a technician (he was wearing a gator tech outfit) with a nametag and I do not remember his name (a short name ~5 letters). He was stepping away from the service writer’s kiosk and walking to the service door. He asked if he could help me and I explained why I was there. He said that he was working on my vehicle and took the keys. I told him the details of the problem and he walked in the service door. I called later that day for status and they told me that they could not find the keys. I called several times and talked to Scott; he was going to talk to the tech’s and still could not find the keys. I brought in my back-up keys on Monday and the car was repaired on Tuesday. Scott said that he would continue to look for the keys and that we would settle this issue. My wife stopped by the other day to find out status and was told that they could not find the keys and that we would have to pay $300 for the replacement. My concern is that a set of keys to my car is floating around somewhere and you want me to pay for the replacement. I agree I own some of this since I did not write down the name of the person I gave it to, however when I called to tell them that the keys were not with the vehicle, I was not told who to specifically give the keys to? I have always been impressed with the level of service and the completeness of the job done at your dealership, I was surprised and disappointed that an offer to share the cost of the replacement was not made.