Arrigo Dodge Chrysler Jeep Ram Sawgrass

Great experience. Thorough, from sales to finance. Did not waste my time. Very professional team.

Hello, I bought 2025 Ram 1500 right before Thanksgiving and on my way home I stopped at gas station and when I was trying to leave my car didn’t start! It was a very late time closer to midnight and the message on the display was showing that “key has left the vehicle “ while key was in my pocket. After few hours keep trying to start the car I was able to do so when my car key was closed to start / stop button. I brought car back to the dealer the very next day and after few hours spending at the dealership I was told that my car keys were reorder and I should get them in the few days and since then no one called me back I did call almost every day asking for help but no result. Right now it takes time to start the car but every other minute vehicle makes loud noise that key has left the vehicle! Additionally I spoke to finance manager and she ensured me that she will take care of me but after receiving my missing phone bill she stopped answering me calls and messages. This approach reminds me a simple formula “ We will promise you best service and terms but after you signed the contract no one cares and I’m thinking it’s wrong approach “ My car sitting in the parking lot for 10 straight days I’m thinking how I can return this car back and go to another dealer who can take care of his customers. I’m very, very disappointed! I didn’t brought this issue to the public chats but I’m thinking about if dealer won’t do anything until next few days I’ll bring it life by Christmas. If anyone who can help me reading this message my phone number is 954-294-2394 Rodion Shatskyy I still seeking for help.

I didn't have an appointment but they got me in right away anyway. Maintenance service is what I came in for and my vehicle was done quickly and the service advisor was great too