Boniface-Hiers Chrysler Dodge Jeep RAM in Cocoa including address, phone, dealer reviews, directions, a map, inventory and more

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2555 W King St
Cocoa, FL 32926

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Sales: 888-441-9556

Used Cars: 888-441-9580

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00am

Reviews of Boniface-Hiers Chrysler Dodge Jeep RAM

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

783 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

RUN AWAY!

Reviewed by john freeman from cocoa, flNovember 26, 2021

Total bait and switch. Put money down to hold a car in transit. Kept asking for final numbers. When final numbers finally came - they jacked up MSRP by 4 grand and reneged on everything they sent me prior including trade value, cap cost reduction.......RUN AWAY!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Total bait and switch. Put money down to hold a car in...

Reviewed by John FreemanNovember 26, 2021

Total bait and switch. Put money down to hold a car in transit. Kept asking for final numbers. When final numbers finally came - they jacked up MSRP by 4 grand and reneged on everything they sent me prior including trade value, cap cost reduction.......RUN AWAY!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

A dealership to avoid!

Reviewed by Christopher Schildt from Satellite Beach, FloridaAugust 19, 2021

I do not recommend this dealership! The salesman who sold me my 2020 Jeep Renegade was very nice, but it ends there. The service department is horrible! After the purchase of a new vehicle the service department becomes the real test of a dealership, and they failed miserably. You can never speak to them! You'll have to wait over 20 minutes on the phone, and they still won't answer. When you finally get someone from service you get yelled at. I gave up with service dept and contacted corporate they assigned a case manager to help me with this lousy dealership. Corporate for Chrysler is excellent. I highly recommend a jeep product, just buy it somewhere else. I am 64 and a disabled First Responder. I suffered a brain injury in the line of duty. That is another issue. I would encourage disabled veterans and disabled First Responder to stay away from this place. I don't think that our service and sacrifice means anything to these people, except for our money. Just stay away from this place.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Boniface-Hiers Chrysler Dodge Jeep RAM

Boniface Hiers Chrysler Dodge Jeep RAM is an established Merritt Island FL dealership that maintains a large inventory of new and pre-owned Chrysler Dodge Jeep and RAM vehicles. Boniface Hiers also carries a large inventory of pre-owned vehicles all makes and models. Do not see what you are looking for let us know we will find it for you! Our sales representatives have the experience to find the perfect vehicle match for you and our finance staff will provide competitive payment options. The entire buying experience is straight forward and hassle here. Factor in our Exclusive Warranty Forever! and why go anywhere else! Thank you.

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