DESOTO Chrysler Dodge Jeep Ram in Arcadia including address, phone, dealer reviews, directions, a map, inventory and more

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3039 SE Hwy 70
Arcadia, FL 34266

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Sales: 863-266-4183

Used Cars: 863-266-4921

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of DESOTO Chrysler Dodge Jeep Ram

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

106 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Made an offer online and had to call myself to find out...

Reviewed by bouckrandyAugust 22, 2021

Made an offer online and had to call myself to find out if they received it. After that I was offered a deal without speaking to decision makers about details or a possible counter offer. I text the salesman about maybe countering and was told it would not change. I still made the counter offer on my trade amount but couldn't even get to the point of seeing someone. I guess this dealership is to good to deal with having a good dialogue or setting up a time so we could see what was possible. The salesperson, CJ was responsive but I guess management did not want to consider a sit down according to our conversation, which again ended with with "it will not change." I am not sure who he was speaking with internally but have moved on and dealing with another dealership. I don't want to give CJ a bad rating because I don't know why we couldn't at least sit down so where my disappointment lies is with the quick dismissal of my whole experience. I followed up a thank you to CJ for trying and crickets. Have a great day and I hope you stay safe and realize life is about relationships. My star rating is based on how quickly I was kicked to the side on a possible deal!!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Desoto enjoys robust ratings on social media and our customers overwhelmingly have good things to say about us. We regret that you are not one of them.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My first experience here was wonderful. Friendly and...

Reviewed by reneburke4July 15, 2021

My first experience here was wonderful. Friendly and accommodating staff completed my RV Oil Change and service hassle free. I will return for service for sure!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

And may every time be like the first time! We always shoot for the no-hassle experience at DeSoto. Thank you for taking the time to share what we do with the rest of the world!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I love this service department everyone is super nice and...

Reviewed by AbbydepedroJuly 14, 2021

I love this service department everyone is super nice and very helpful, my car was finished super fast and had a great full service done

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Sounds super! When you do things right it always works out! That's what DeSoto is all about - turning customers into friends! Thank you!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About DESOTO Chrysler Dodge Jeep Ram

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Arcadia Florida the staff at DeSoto Chrysler Dodge Jeep Ram will help you find the Dodge Ram Jeep or Chrysler vehicle you want. At DeSoto Chrysler Dodge Jeep Ram we offer a searchable online inventory of new Dodge Ram Jeep and Chrysler models along with well-maintained used cars in Arcadia by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Dodge Jeep Chrysler or quality used car that you have been searching for.

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  • No cost, no-hassle negotiation
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