Shaker's Chrysler Dodge Jeep Ram in Watertown including address, phone, dealer reviews, directions, a map, inventory and more

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1230 Main St
Watertown, CT 06795

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Shaker's Chrysler Dodge Jeep Ram

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1168 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bravo

Reviewed by LAWG from Los Angeles, CAFebruary 15, 2022

I purchased a 2018 Wrangler from Howard Danoff at this dealership. My purchase was from the opposite coast (California). Howard and the team here were OUTSTANDING! There we a couple of snafus with my bank and the process with my timing flying out from the W. Coast on a weekend. Everyone pulled together and worked through the obstacles that arose. It was with a bit of trepidation that I purchased a car remotely but the online postings and video provided helped and all was confirmed upon picking up the car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

Unhappy over refund

Reviewed by Anthony vano from Ansonia ctJanuary 09, 2022

I bought a vehicle back in September and they owe me money. I have called 3 times and keep getting the run around from the finance dept. About how the send out checks only on a quarterly bases. Not a happy customer

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Pick a different dealership!!

Reviewed by Nicole from Terryville, CTSeptember 24, 2021

I bought my first Jeep from Bradshaw in Watertown. Unfortunately, they sold to shakers. It has been nothing, but nightmares since transitioning there. I am part of their “loyalty” program for oil changes, however when I was enrolled the person never stated that you had to come ever 5,000 miles. Typically Jeeps go in for oil changes every 6,000. The man stated that he would honor it this time, but I would have to come back at 15,000 miles if I wanted to continue. I got my oil change at 13600. It would be ridiculous to come back that soon. Additionally, it takes weeks to get in for service and then even if you have an appointment you have to wait well over a hour. Mind you between my parents and myself we’ve bought 5 jeeps and my dad bought his with cash. When my mom bought her jeep she got a life time warranty with it. Her start stop has not been working for well over a year and she has brought it back numerous times. They say it’s fixed and as soon as my mom leaves it still does not. My mom has had to call cooperate as the dealership will go weeks at a time without calling her. Another unfortunate is this dealership got rid of all the people that came over from Bradshaw as they probably had better morals and were way more friendly and cared about their customers.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Shaker's Chrysler Dodge Jeep Ram

At Shaker's we believe in conducting every part of our business openly honestly and directly.

That means:
Giving you our BEST PRICE on our new vehicles. Giving you our Best Price First on pre-owned vehicles. Inviting you to compare our prices against other dealerships. Customizing a finance plan to meet your needs. And just being all-around swell people.

We Are Not Salespeople.
We are Product Specialists.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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