Papa's Chrysler Dodge Jeep RAM

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Overview
Dealer Reviews

Dodge, Jeep and Chrysler New Car Dealership in New Britain, CT

Overall Rating

4.6/5

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Serving you for 70 years Papa's has over 1500 online reviews, 98% positive and climbing. Since 1947, the Papa's family business has been serving the Central Connecticut and Hartford area with the finest new and used cars and trucks by providing the very best price and service after each sale. At Papa's, our people make the difference, our prices make the deals!!

Papa's Chrysler Dodge Jeep RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.

Papa's Chrysler Dodge Jeep RAM Reviews

Overall Rating

4.6/5

61 out of 68 people recommended this dealer

Customer Service:

4.8/5

Buying Process:

4.9/5

Quality of Repair:

4.9/5

Overall Facilities:

4.9/5

Friendly and Efficient Buying Process

Overall Rating:

4/5

Customer Service:

5/5

Buying Process:

4/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by John Mastroianni
in North Haven. CT
July 12, 2020

Marty was a true car salesmen. He was greeting. He was on time for our appointment that was scheduled. He had the car waiting out front. He was quick with the paperwork. I wish that he would have know more about the incentives and had more knowledge about rebates and other ways to save money on the purchase price. I wish that he had also tried to throw in more things into the car like all season rubber mats or anything like that. I would recommend this dealer.

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Need to be more on top of customer assistance

Overall Rating:

3/5

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

N/A

Overall Facilities:

2/5

Reviewed by Jj
in Amsterdam, NY
July 12, 2020

They don’t try to contact customers after inquiries on vehicles. I did an inquiry on a vehicle and I called them 4 times, with no response at all. So I decided to take my business else where.

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Excellent Buyer Experience

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Gregg Brooks
in Newington, CT
October 21, 2016

I recently purchased a 2016 Ram 1500 Crew Cab and was treated w/ respect by all involved. It was a no pressure experience which is great. From the salesman Przemek, to the Sales Manager Jeff, to the Finance Manager Eddie, it was a pleasure doing business with them. I hope and expect that the Service Dept will be that good when any service and maintenance is required.

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Picture of Papa's Chrysler Dodge Jeep RAM in New Britain

Dealership Contact Information

Papa's Chrysler Dodge Jeep RAM 585 E Main St
New Britain, CT 06051

Sales: 860-378-8002
Used Cars: 860-356-4112

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	5:00pm

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