Papa's Chrysler Dodge Jeep RAM in New Britain including address, phone, dealer reviews, directions, a map, inventory and more

585 East Main Street
New Britain, CT 06051

Get Directions

Sales: 860-357-5826

Used Cars: 860-357-5380

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Papa's Chrysler Dodge Jeep RAM

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

989 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The time spent at Papa's CDJR purchasing a new lease was

Reviewed by Kelli RobertsMay 04, 2023

The time spent at Papa's CDJR purchasing a new lease was time VERY well spent. When I had originally inquired about a new Wrangler, Dean Mead was very thorough and made sure all of my questions (there were a lot of them) were answered in detail to be sure I had the best vehicle suited for me. Dean walked me through specifics of each type of Wrangler I was interested in. He was extremely patient as I tried to navigate through this. Dean was always available for even more questions after hours. Fran Marinaro made the financing portion of my visit a great experience. Fran was also thorough and answered any questions I had immediately. Dean and Fran had my best interest during my multiple visits and I can't thank them enough for their time and patience during this purchase! They both exceeded what I would consider "5-Star service". This could not have been more seamless which made the process very pleasant. The attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership - Even better Salesmen

Reviewed by dantec from Avon, CTMarch 24, 2023

This was my first Jeep Wrangler purchase and it was very pleasant and my salesman Henry went above and beyond! I was astonished with how much Henry really cared about me and how much he actively assisted me with purchasing my vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Congratulations on your first Jeep Wrangler purchase! It's always exciting to buy a new car, and I'm glad to hear that your experience was pleasant. It sounds like Henry, your salesman, provided exceptional customer service and went above and beyond to assist you throughout the purchasing process. Enjoy your new Jeep Wrangler, and I hope that it serves you well for many years to come! If you have any questions or need any further assistance, don't hesitate to reach out to Henry or the dealership. They will be happy to help you. The Papa's Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

This was my first Jeep Wrangler purchase and it was very

Reviewed by dantecMarch 24, 2023

This was my first Jeep Wrangler purchase and it was very pleasant, my salesman Henri Michaud went above and beyond! I was astonished by how much Henri really cared about me and how much he actively assisted me with purchasing my vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

I'm glad to hear that you had a great experience with your salesperson! Finding a helpful and knowledgeable salesperson can make a big difference when purchasing a product, and it's great that you had a positive experience with yours. It's also great to hear that you would recommend them to everyone. Word-of-mouth recommendations are often the most effective way to spread the word about a great experience, and it's a testament to the salesperson's dedication and helpfulness that you would recommend them to others. Thank you for sharing your experience. The Papa's Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top