Roberts Chrysler Dodge RAM in Meriden including address, phone, dealer reviews, directions, a map, inventory and more

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120 S Broad St
Meriden, CT 06450

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Sales: 203-599-4074

Used Cars: 203-599-0860

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 4:00pm
Tue 7:30am – 4:00pm
Wed 7:30am – 4:00pm
Thu 7:30am – 4:00pm
Fri 7:30am – 4:00pm
Sat 8:00am – 1:00pm

Reviews of Roberts Chrysler Dodge RAM

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

82 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Service

Reviewed by JP from Meriden, CTJune 17, 2021

I bought a brand new Ram 1500 Warlock from a different dealership 3 weeks ago and the check engine light came on. After being shooed away and essentially given a “not our problem” response, Robert’s welcomed me with open arms. I cannot remember her name, but the service woman was fantastic. She told me they could do a quick diagnostic test even though they didn’t have any service openings. The problem was identified as a simple EVAP leak and She told me that it was a quick 15 minute fix and they’ll take care of it. This is ALL I wanted from my other dealership. Robert’s just gained a new customer in the future for this superb service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

They never should have changed the staff in the service...

Reviewed by DisgustedOctober 28, 2020

They never should have changed the staff in the service department. Complained that there is something wrong with exhaust/emissions last 3 or 4 times I was there. Engine light comes on for the second time in as many months. An emission problem they said. I also needed my emissions test done at the same time. They did the test BEFORE checking why the engine light was on and my car failed the test. There were other problems that I'm sure were there on my previous visits that all of a sudden they found. I took my car to another mechanic and he found more issues than Robert's had told me. This mechanic told me also that I yes indeed do have an exhaust issue even though Robert's service manager told me he checked himself and there was absolutely nothing wrong with it. Evidently unless your check engine light comes on and a code comes up on the diagnostic to tell them what to do they can't do a thorough inspection on their own. Take it to a self owned mechanic and he thoroughly checks the car and finds the issues by actually looking for them. The price of fixing all of the actual issues is so high that I will be looking for a new vehicle when I least need to be. I have been a faithful customer for over 12 years but with such disrespect for me and my vehicle I will be looking elsewhere for my new vehicle. Loyalty obviously means nothing here.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always Awesome !

Reviewed by Dude from Meriden, CTJuly 01, 2020

Been buying vehicles there since 1990 Likely 5 or 6 Always the best deals Always the best service Don't think I'll ever go anywhere else Purchased both new and preowned

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Roberts Chrysler Dodge RAM

ALL NEW CAR PRICES HAVE BEEN CALCULATED USING STANDARD REBATES AND IF APPLICABLE CHRYSLER CAPITAL FINANCE CASH (MUST FINANCE THROUGH CHRYSLER CAPITAL TO RECEIVE). ADDITIONAL REBATES ARE AVAILABLE THAT YOU MAY QUALIFY FOR PLEASE ASK YOUR SALESPERSON FOR DETAILS. Peruse the new and pre-owned inventories of Chrysler Dodge and Jeep vehicles and find something you like! We provide a stress-free no-hassle and friendly buying experience.

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