SCAP Chrysler Dodge Jeep Ram in Fairfield including address, phone, dealer reviews, directions, a map, inventory and more

430 Tunxis Hill Rd
Fairfield, CT 06825

Get Directions

Sales: 203-666-4294

Used Cars: 203-916-1649

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm

Reviews of SCAP Chrysler Dodge Jeep Ram

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Service manager Phil is very unprofessional

Reviewed by Ken from Monroe CTMay 19, 2023

Terrible customer service. Service manger Phil does not return phone calls and does not know how to diagnose or repair a vehicle. Had more issues with my car after I brought it to them. They said my transmission needed replaced but to me it drove fine. I have a warranty so I I trusted their opinion. Ever since I drove it off the lot after they fixed it my alignment pulls to the right and there’s a rattling and grinding noice coming from front right tire. It didn’t do it when I brought it in. They won’t take responsibility for it. I would recommend milford jeep if you have any issues. They at least act like they care and Phil can care less and should be fired.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for the review, Ken. Please contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Jim Tucker - General Manager - 860-727-6414

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Patty Ulatowski

Reviewed by Patty Ulatowski from Monroe, CTApril 18, 2018

The very best auto purchase process I've ever experienced. Knowledgeable, professional, helpful, just plain excellent customer service. There is no place better to buy a vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About SCAP Chrysler Dodge Jeep Ram

You might know us as a popular Chrysler Jeep Dodge and RAM dealership serving the greater Fairfield areas. We are... But that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Chrysler Jeep Dodge Dodge and RAM and used car models. It's also why we offer first-rate Chrysler Jeep Dodge and RAM service and a massive collection of parts and accessories at our MOPAR auto parts store.

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