Cooke Motor Company in Trinidad including address, phone, dealer reviews, directions, a map, inventory and more

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422 E Main St
Trinidad, CO 81082

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Reviews of Cooke Motor Company

Overall Rating:

3.7 (out of 5)

67% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not satisfied

Reviewed by Kilted chic from Raton, NMJanuary 01, 2021

I purchased aJeep Renegade for $19,566 from Cooke Motors on October 13, 2020. After I left the lot, I noticed they had added $1,599.00 for a “Silver Plus” option package. I didn’t agree to and was not informed of the additional options I received on my car. Furthermore, they added an Extended Warranty Plan that was not explained to me. It totaled $3990.00. So my trade in and down payment was essentially taken up in fees not disclosed to me. I have had a lot of trouble getting in touch with the finance manager Joey. He does not like to answer his phone or return phone calls in a timely manner. I had to go to the physical address to get him to refund my money to my bank. He said it would take 3 weeks. That was 2 months ago. Nothing has changed. The owner has not responded to my call either. I have contacted the Better Business Bureau and have left it in their hands. I’m still waiting for a response. If they want me to retract this review and give them a good one instead, they know how to get in touch with me.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service.

Reviewed by Tony from Trinidad CoMarch 09, 2016

Professional and knowledgeable staff that worked hard to get me a great deal and continues to make sure that I'm happy. Love my Jeep Wrangler!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

my purchase

Reviewed by Joe from Trinidad, ColoradoMarch 09, 2016

I have purchased and serviced all of my vehicles with Cooke Motor Company. They have always done a great job for me. If something was not right they fixed it

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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