A member of the Cars.com family
A member of the Cars.com family
57909 Twentynine Palms Highway
Yucca Valley, CA 92284
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Yucca Valley, CA that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4 (out of 5)
74% recommend this dealer
50 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
!!BEWARE!! This dealer has a 2021 Jeep Rubicon...
!!BEWARE!! This dealer has a 2021 Jeep Rubicon advertised on their website. I replied through the website's "Check Availability" function. Received an email this morning at 9:10am verifying the vehicle was in stock. Arrived at the dealer at 11:00am and showed them the email. The salesman went out to track it down and get the key. He came back 20 minutes later and said the vehicle wasn't there but it should be back sometime this afternoon. Asked where it was and was told the owner took it home to Temecula (200 mile round trip). He then told me that it had some "additional equipment" on it and the price was actually $74,000+ and not the $61,500 that's listed in their ad. To top it off this "NEW" Jeep evidently has almost 1,500 miles on it.
Dealer Response
Tom, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Maximum rating = 5
Recall Rep. Danny was very rude
I walked into service at 8am Wednesday the 16th my appointment... I stood there(With Danny there at his desk... for 4 minutes no one says nothing to me... another service guy walks in and asks me what I needed.. I say a recall.. he tells me danny(the man who sat there for 4 minutes at his desk and said nothing! I walked up to him and he asked me if I had a flu shot I told him it was against hippa law..to ask me any any of my personal health information... u put my mask on... and Danny continued to be frank and rude ..very unprofessional.. I took my truck out of there and will never return...
Dealer Response
Here at Yucca Valley Chrysler Dodge Jeep Ram, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Maximum rating = 5
Service department is terrible. No one will call you...
Service department is terrible. No one will call you back to even make an appointment. Found another dealer an hour away that will actually answer their phone.
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
Our dealership in Yucca Valley CA is looking to make sure all of our customers can find whatever they need with as little stress as possible. From finding you a new Jeep Ram Dodge or Chrysler to providing you with a a professional service center there will be a member of our team to help with it all. We want to make sure you are confident with anything that you choose from us so feel free to ask our experts any questions that you come up with!
Find out what your used car is worth with our appraisal tool.