Yucca Valley Chrysler Dodge Jeep Ram in Yucca Valley including address, phone, dealer reviews, directions, a map, inventory and more

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57909 Twentynine Palms Highway
Yucca Valley, CA 92284

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Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Yucca Valley Chrysler Dodge Jeep Ram

Overall Rating:

4 (out of 5)

74% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

!!BEWARE!! This dealer has a 2021 Jeep Rubicon...

Reviewed by TomPSeptember 10, 2021

!!BEWARE!! This dealer has a 2021 Jeep Rubicon advertised on their website. I replied through the website's "Check Availability" function. Received an email this morning at 9:10am verifying the vehicle was in stock. Arrived at the dealer at 11:00am and showed them the email. The salesman went out to track it down and get the key. He came back 20 minutes later and said the vehicle wasn't there but it should be back sometime this afternoon. Asked where it was and was told the owner took it home to Temecula (200 mile round trip). He then told me that it had some "additional equipment" on it and the price was actually $74,000+ and not the $61,500 that's listed in their ad. To top it off this "NEW" Jeep evidently has almost 1,500 miles on it.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Tom, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Recall Rep. Danny was very rude

Reviewed by Never coming back from Yucka... calif.June 16, 2021

I walked into service at 8am Wednesday the 16th my appointment... I stood there(With Danny there at his desk... for 4 minutes no one says nothing to me... another service guy walks in and asks me what I needed.. I say a recall.. he tells me danny(the man who sat there for 4 minutes at his desk and said nothing! I walked up to him and he asked me if I had a flu shot I told him it was against hippa law..to ask me any any of my personal health information... u put my mask on... and Danny continued to be frank and rude ..very unprofessional.. I took my truck out of there and will never return...

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Here at Yucca Valley Chrysler Dodge Jeep Ram, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service department is terrible. No one will call you...

Reviewed by HbdepMay 18, 2021

Service department is terrible. No one will call you back to even make an appointment. Found another dealer an hour away that will actually answer their phone.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Yucca Valley Chrysler Dodge Jeep Ram

Our dealership in Yucca Valley CA is looking to make sure all of our customers can find whatever they need with as little stress as possible. From finding you a new Jeep Ram Dodge or Chrysler to providing you with a a professional service center there will be a member of our team to help with it all. We want to make sure you are confident with anything that you choose from us so feel free to ask our experts any questions that you come up with!

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