John L Sullivan Dodge Chrysler Jeep RAM in Yuba City including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

950 Harter Parkway
Yuba City, CA 95993

Get Directions

Sales: 844-509-0534

Used Cars: 888-345-1874

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 4:00pm

Reviews of John L Sullivan Dodge Chrysler Jeep RAM

Overall Rating:

3.1 (out of 5)

66% recommend this dealer

80 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Don't go there

Reviewed by Khan from Sacramento, CAFebruary 11, 2023

The worst and liar people you can ever find. They promise you over the phone but when you visit them all the way from other city, they scam you.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Khan, I regret to learn your recent visit was less than satisfactory and I would appreciate the opportunity to learn more about what happened. Please contact me at your soonest. Eric Foltz General Manager

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)


Reviewed by Pissed off Customer from CustomerFebruary 10, 2022

100% true this dealership is a piece of xxxx nothing but scammers lien rude people DONT TRUST THE SALES PEOPLE THEY JUST WANT TO MAKE A SALE Don’t care about the customer. There was one decent guy in service department James very honest guy. Long story short went in single mom needed a car they sold me a car reassured it was a good working car been inspected drive it off the lot it started smoking turned around told them they said they would look at it then text me 2 hours later the car was fine come get it drive it home 5 days later started smoking again took it bk the radiator was cracked they fixed it after me makin a fuss 2 weeks later I take it bk smoking again now the water pump and thermostat is shot I haven’t even made a payment an only had the car for not even thirty days they refuse to let me trade it for something else without more money down an had to sit for 5 hours without any service to be told they can’t help me I threaten to call a lawyer now all of a sudden they would pay for the fix I told them I didn’t want this car anymore and they basically told me to kiss They xxx very unprofessional place

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

I understand that you're upset and apologize that you've experienced issues with your vehicle. We stand by our products and make customer satisfaction our priority. Unfortunately, I won't be able to find your contact information from this review. Please call me at your earliest convenience so that I may assist you. Thank you, Michelle Serpa - Customer Relations - 530-742-6406 ext 5899

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

Car now has two small dents

Reviewed by Paul Eaton from Olivehurst February 08, 2022

Ashley was great as always. Service on my car was fine but, it was dented. Small dents on the side. I left a voice mail. I received a call back by the service saying a manager would call me. No call ever came I’m very careful with my car. It’s garaged most of the time and I check it before and after every service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Paul, I'm sorry you have some concerns about the condition of your vehicle and apologize for the delay in following up. We are eager to get this sorted and will look for your contact information, but in the meantime, please consider giving me a call. I hope to hear from you, Toby Van Horn - Service Manager - 530-742-6406 ext 5840

Overall Facilities 3

Customer Service 5

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About John L Sullivan Dodge Chrysler Jeep RAM

Our family-owned auto group has been in operation in Northern California for over 40 years. We strive to treat our customers well, and to give each and every single person who comes through our doors the attention that they deserve. Here we do not survive by our sales tactics or hidden fees. Your next car is important. And we are proud to be part of your car buying process. Come visit Roseville Toyota today. We serve all the surrounding areas including Sacramento, Marysville, Woodland, Chico, Lincoln and much more. We hope to help you soon.

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