555 Auto Center Drive
Watsonville, CA 95076
Sales: 831-288-8644
Used Cars: 831-453-8184
Sales Department
| Sun | Closed |
| Mon | 10:00am – 7:00pm |
| Tue | 10:00am – 7:00pm |
| Wed | 10:00am – 7:00pm |
| Thu | 10:00am – 7:00pm |
| Fri | 10:00am – 7:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | Closed |
See all dealerships near Watsonville, CA that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
I was extremely impressed by Edgar Maldonado .
I was extremely impressed by Edgar Maldonado . We have had our share of not-so-great used car dealerships However, he was a breath of fresh air. Reasonable pricing, good service, Fast and professional. They show care for their customers. I definitely plan on coming back for car #2 If I could rate 100 I would! Thank you so much Edgar. I’ve bought multiple cars from dealerships & I got to say this one was the best experience!
Dealer Response
Thank you so much for your wonderful review, Angelic! We are thrilled to hear about your positive experience with Edgar at Watsonville Chrysler Dodge Jeep Ram. It's fantastic to know that you found our pricing reasonable and our service professional and caring. We truly appreciate your feedback and look forward to welcoming you back for car #2 soon! Please don't hesitate to share your experience with others. Safe travels! Sincerely, The Watsonville Chrysler Dodge Jeep Ram Team
Maximum rating = 5
On 1/27/25 took my 2015 Wrangler in for a check engine
On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.
Dealer Response
Thank you for sharing your experience with us. We genuinely appreciate your feedback as it helps us improve our services at Watsonville Chrysler Dodge Jeep Ram. We're disappointed to hear that your recent visit did not meet your expectations. We strive to provide competitive pricing and timely service, and it’s disappointing to learn that you felt otherwise. Your concerns about pricing and customer service are valid, and we will be sure to address these issues internally. Please feel free to reach out to us directly if you would like to discuss this further. Thank you again for your insights, and we hope to regain your trust in the future. Sincerely, The Watsonville Chrysler Dodge Jeep Ram Team
Maximum rating = 5
Great service and patience during car buying process!
Great service and patience during car buying process! Beto and Gio were amazing to work with
Maximum rating = 5
Watsonville Chrysler Dodge Jeep Ram is in your neighborhood! Yes, we’re neighbors. We are the dealership that is not too far from most areas in the Bay Area, just a short drive from Gilroy, Santa Cruz, Hollister, Salinas, Seaside or San Jose and easily accessible via Highway 1, and also very easy to deal with. We provide a hometown feeling in your neighborhood and also have the advantage of being part of a much larger group of dealerships that strives to constantly improve, grow and learn to better support the needs of our customers.
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