Lampe Chrysler Dodge Jeep RAM in Visalia including address, phone, dealer reviews, directions, a map, inventory and more

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151 N Neeley St
Visalia, CA 93291

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Sales: 203-989-2470

Used Cars: 559-686-7677

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:30pm

Reviews of Lampe Chrysler Dodge Jeep RAM

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

57 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible communication and service

Reviewed by Albert O. from Visalia CaliforniaJuly 04, 2020

I have purchased two cars from Visalia lampe Chrysler in the past so tried again recently. Never received a call back from salesman or manager even though I had an approved auto loan. I contacted them twice and their response for not calling me was "we have been busy and haven't had time to call you back." From what I hear and seen in their reviews not returning calls or poor communication is a very common practice with them. Taking my business to Fresno, really disappointed that I couldn't keep my tax dollars in Visalia.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Terrible sales

Reviewed by David Fry from Cambria, CaJune 16, 2020

I ended up going to another dealer. This dealership could care less if they get your business. I've never been treated sho poorly by a car salesman.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

DONT USE THERE SERVICE DEPARTMENT

Reviewed by JAMES from VISALIAFebruary 03, 2020

SERVICE DEPARTMENT SUCKS DO NOT EVER USE THIS COMPANY THEY HAVE NO INTEGRITY. THEY DAMAGED MY 5TH TRAILER AND ALL THEY DO IS BLAME EVERYTHING ELSE BUT ACTUALLY TRY AND FIX THE PROBLEM THEY CAUSED ALMOST 8K IN DAMAGES AND TRIED TO GET ME TO PAY HALF. IM NOT PAYING FOR THERE DAMAGES THEN THEY TRIED AND SAY IT WAS MY FAULT. THEY WERENT EVEN SUPPOSED TO DRIVE MY TRUCK AND TRAILER UNTIL I WAS PRESENT TO DRIVE IT AND THEY ASKED ME TO COME BACK EVEN THOUGH WE HAD A 8AM APPT. SCHEDULED BY CORP.. THEY SAID THEY NEEDED 2 MORE HOURS I KEPT CALLING THEM TRYING TO FIGURE OUT WHAT TIME WE WERE GOING TO TRY AND MAKE THE TEST DRIVE. NO RESPONSE AT ALL SO I DROVE IN TO FIND MY TRAILER WAS DAMAGED BECAUSE THEY HAD DROVE MY TRAILER WITH OUT MY CONSENT. THEY HAD DROVE MY TRAILER TO A WEIGH SCALE SO THEY COULD BLAME MY TRAILER FOR THE ENGINE LIGHT BUT ENDED UP FINDING OUT MY TRAILER WAS WITH IN SPECS I HAVE BEEN FIGHTING THE COMPANY TO PAY FOR DAMAGES FOR MY TRAILER. I GAVE THEM A WEEK AT FIRST TO CONTACT ME. NOTHING THEY DONT CARE ABOUT THERE CUSTOMERS. THEN I TOOK MY RV TO A RV REPAIR SHOP TO BE REPAIRED AND ALL I HAVE GOT IS THE RUN AROUND THEY ACCEPTED FULL RESPONSIBILITY BUT STILL WERE GETTING NO WHERE THE SERVICE MANAGER LIES AND LIES AND I KEEP ASKING FOR THE GM OF THE STORE BUT HAVENT GOT TO SPEAK TO HIM NOT ONCE. DO NOT AND I REPEAT DO NOT GO HERE THEY WILL BLAME EVERYTHING ON YOU OR THE WAY YOU DRIVE. MY ENGINE LIGHT HAS CAME ON 4 TIMES FOR THE SAME CODE AND THEY CANNOT FIGURE OUT WHY. I TOLD THEM WHAT TO CHANGE BUT THEY FAIL TO LISTEN TO ME. AVOID THIS PLACE.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

James, We understand that FCA is working directly with you on your drivability issues. Our insurance adjuster requires photos from you to properly assess damages to your trailer and we would appreciate your cooperation with submitting the required photos to resolve your claim. The lack of photos prevents the insurance company from further processing your claim and reaching an immediate resolution. Your cooperation will help expedite this matter immediately.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Lampe Chrysler Dodge Jeep RAM

Chrysler Dodge Jeep and Ram Dealership proudly Serving Tulare Hanford Lemoore and Corcoran
Over the last forty years the owners of Lampe Chrysler Dodge Jeep Ram have operated several automotive companies throughout the Central Valley and Northern California

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