Crown Dodge in Ventura including address, phone, dealer reviews, directions, a map, inventory and more

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6300 King Dr
Ventura, CA 93003

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Sales: 805-288-6277

Used Cars: 805-288-7409

Hours Toggle

Sales Department

Sun 8:00am – 9:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Crown Dodge

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

654 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The worst, the sketchiest dealership I dealt with....

Reviewed by ArthurNovember 09, 2021

The worst, the sketchiest dealership I dealt with. Horrible sales tactics. Almost seems like It's a scam, not a real dealership. For over a week I've been trying to contact them to purchase a specific car they had, they kept lying to me telling me that the car is out of stock, another salesperson telling me that the car is on a stock like a snip snap. Later they told me that the car is a demo car with 4k miles on it. On top of that, they refused to decrease the price since that should be the case with demo cars. Also, salesmen act like they hate the fact you called them for any help. Horrible, sketchy, unprofessional. Don't waste your time dealing with them. It almost seemed like they didn't want to sell the car.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Arthur, we apologize for the circumstances that led you to this review. At Crown Dodge, we are committed to providing a positive experience, and we would love the opportunity to speak with you regarding this matter. If you could please contact our customer relations department at 805-639-823 at your earliest convenience, it would be greatly appreciated. Thank you.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Been trying to reach someone at dealership again Noone...

Reviewed by Ealas058October 09, 2021

Been trying to reach someone at dealership again No one answers. Very unprofessional environment I'm really disappointed on my experience from beginning to end. I cannot recommend anyone to come to this dealership . Sales consultants Dakota doesnt know his product told me I had bought a V6 engine when in reality it was 2.0l turbo Rubicon which is fine since I had done my research he does not know his product can't answer my questions pushy make sure you know what you want before you step foot in this place or you will be taken advantage off. Eden in finance won't return my emails just made your money and ran. At This point I have to write this review on all sites due to the unprofessionalism from everyone at the dealership. Never thought that my expirience as a customer who just spent 67k on a vehicle be treated like this. Also never recieved a survey which means it was burned more than likely. Very dissapointed on the whole experience and I've been more than patient. Yet no one seems to care at this dealership Talk about just being a number

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Ealas058, we are incredibly sorry for the experience detailing in your review. We want to take a chance to improve it for you. Please reach out to our customer relations department at 805-639-8231 at your earliest convenience. Thank you.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Awful Dealer!Was working on buying a vehicle. They gave...

Reviewed by JasonSeptember 24, 2021

Awful Dealer! Was working on buying a vehicle. They gave me the finance paperwork, was filling it out then came back to me and said they sold it out from under me. What awful business practices. Asked to speak with the GM and they would not let me speak with him. Spoke with Jim the Sales Manager who said sorry it happens didn't really care. Cant believe a dealership would treat customers like this

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We're sorry to hear about this, Jason. We assure you this isn't how we do business and regret to hear we fell short this time. Please contact me at your earliest convenience so we can find a resolution. Thank you, Luis Ramos - Customer Relations Manager - 805-639-8231

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Crown Dodge

We re the #1 Quality used car lot in Los Angeles that would help you finance the car that you are searching.
We can one of the best financing options in the Industry. We re the New friendly Dealership that you are looking for. We thank you in advance for giving us the Opportunity to be part of you next vehicle purchase experience. Looking forward to do business with you soon!

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