Sunnyvale Chrysler Jeep Dodge Ram in Sunnyvale including address, phone, dealer reviews, directions, a map, inventory and more

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1176 W. El Camino Real
Sunnyvale, CA 94087

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Hours Toggle

Sales Department

Sun 8:30am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Sunnyvale Chrysler Jeep Dodge Ram

Overall Rating:

2.3 (out of 5)

33% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Went smooth... Highly reccomend!

Reviewed by jon from cupertinoMay 12, 2021

Received an oil change in record time. Had many questions answered about my Chrysler Pacifica. Melody(advisor) was courteous and professional. David(Manager) was knowledgeable and unhurried. Could not have been better.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Negotiated price went up $1.5K during paperwork

Reviewed by Nick from San Jose, CAApril 18, 2021

They tried to trick me. Don’t recommend anyone to come to the SUNNYVALE CHRYSLER DODGE JEEP RAM. You risk to spend several hours, get thumbs up for your deal and then you’ll be told the deal can’t be done. Please find details about my experience below. When I came in to the dealership, a sticker on the car that I liked was $1500 less than an advertised internet price. I asked the dealership guy I’ve been working with (Michael) if this is a correct price and mentioned the internet price I saw - he said the sticker price is correct, must be a weekend discount. After that, he went to his manager several times to confirm deal details we’ve been discussing - everything was ok. So we agreed on a price that was even lower than the sticker price, I filled out financing form, waited about 40 mins... by that time, I’ve been there for already 3 hours. and then Michael came and said that the sticker price was wrong and everything he can give is a little bit lower than the internet price. I asked how can it be, given that I explicitly was said the sticker price is correct and Michael had a chance to double check it with manager. The answer was “I’m sorry, that was a mistake”. I said that I buy the car for the sticker price or leave and got “No”. So I left.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor service

Reviewed by Oded Karni from SunnyvaleMay 01, 2020

Booked an appointment over the phone for an oil change on my Chrysler Pacifica minivan. I did ask over the phone whether I can use a coupon from their website for $59.95 and they said yes and to print it and bring it with me. I was there today on time for my appointment and the service advisor told me that he can't accept the coupon since it is not in the system. He offered that I do the oil change for $129.95. That's $70 more! I asked him what it takes to add the coupon into the "system" since I got it from their own website and he told me that he needs to talk to the manager and I should come on another day. Never had such a poor service. They don't honor coupons from their own website!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Sunnyvale Chrysler Jeep Dodge Ram

Sunnyvale Chrysler Dodge Jeep Ram in Sunnyvale CA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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