Stevens Creek Chrysler Jeep Dodge RAM in San Jose including address, phone, dealer reviews, directions, a map, inventory and more

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4100 Stevens Creek Blvd
San Jose, CA 95129

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Stevens Creek Chrysler Jeep Dodge RAM

Overall Rating:

4.1 (out of 5)

83% recommend this dealer

154 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Steer clear of this dealership

Reviewed by Ben from Mountain View, CAApril 16, 2022

Richard T took a deposit, then raised the asking price $5k three weeks later when the car actually made it in. I don't mind a mark up, but promising a price and then going back on it is really bad business and we decided not to buy the car. Car buyers would do better buying elsewhere!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Ben, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Al Rakhshanifar | GM | 408-248-1800

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Go elsewhere

Reviewed by Katie from SacramentoNovember 28, 2021

Terrible customer service. After quoting a price via text on 11/23 and communicating daily about the truck, sent me a text on 11/28 to say he was “mistaken” about the price and increased the price by $5,000 increase dealer markup. Don’t waste your time.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Katie, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Al Rakhshanifar | GM | 408-248-1800

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Illegal business practice - buyer beware

Reviewed by Robert from Santa CruzDecember 13, 2020

Stevens Creek jeep and specifically Mary Maile lied and conduct illegal sales practices. I inquired about a jeep and revived a write internet quote for $29,810 from the dealership with a specific instructions that quote was only valid for 48hrs so I tried to purchase after only 6 hours and Mary said it was a mistake and her and the sales manager would not honor the quote and price. Only said she was sorry and it was a mistake Don’t not buy from here, do not trust

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Stevens Creek Chrysler Jeep Dodge RAM

Thank you for considering us for your automotive needs. We sell the exciting new Chrysler Jeep Ram and Dodge models as well as a comprehensive array of used cars trucks crossovers and SUVs. Our courteous experienced and professional staff is waiting to assist you.

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