4100 Stevens Creek Blvd
San Jose, CA 95129
Sales Department
| Sun | 10:00am – 8:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near San Jose, CA that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Steer clear of this dealership
Richard T took a deposit, then raised the asking price $5k three weeks later when the car actually made it in. I don't mind a mark up, but promising a price and then going back on it is really bad business and we decided not to buy the car. Car buyers would do better buying elsewhere!
Dealer Response
Ben, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Al Rakhshanifar | GM | 408-248-1800
Maximum rating = 5
Go elsewhere
Terrible customer service. After quoting a price via text on 11/23 and communicating daily about the truck, sent me a text on 11/28 to say he was “mistaken” about the price and increased the price by $5,000 increase dealer markup. Don’t waste your time.
Dealer Response
Katie, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Al Rakhshanifar | GM | 408-248-1800
Maximum rating = 5
Illegal business practice - buyer beware
Stevens Creek jeep and specifically Mary Maile lied and conduct illegal sales practices. I inquired about a jeep and revived a write internet quote for $29,810 from the dealership with a specific instructions that quote was only valid for 48hrs so I tried to purchase after only 6 hours and Mary said it was a mistake and her and the sales manager would not honor the quote and price. Only said she was sorry and it was a mistake Don’t not buy from here, do not trust
Maximum rating = 5
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