Folsom Lake Chrysler Jeep Dodge Ram

Hello, I've recently taken my car in under 90 days from getting it for major work and was super upset. I worked with Steve Melis. how I can say my 6 plus years dealing with Dodge have never met a person who made my visit so easy. he constantly updated me with info on my vehicle he also sent Lyft to pick me up and drop me off multiple times when needed. I was without my vehicle for almost a month he booked rental for me made it super easy do that. Being I was in super messed up situation he made the damage feel less painful by going above an beyond with the customer service I'm greatly appreciated! Steve your great man we need more customer facing people that take that time on each an every customer cause it matters to them and I felt it working with you

So far, everything is going good. All the paperwork was filed. I am purchasing from Powers State sells. Personal was very knowledgeable. Very helpful. So, hopefully I will be able to get a better review. Once my truck arrives in Louisiana.

Bad experience. Salesman Cooley promised to work with me but in the end made no effort what-so-ever. Call me stupid but Mr. Cooley knows a suckerer when . Read what you sign because it's likely to be something different than what you you expected. Typical used car dealership flim-flam. An unaffordable payment, higher price than originally listed, and ignored plea efforts to use my pre-approved outside superior financing offer. Buyer be aware they can not make you buy Starguard. If is already on the car and they wont remove it (they can) then don't let them tell you it's a $2150 mandatory. I've learned that fair price would be clser to $650. What's Starguard? It allows them to track your car should they want to repossess it. Also you can track it if it's stolen but you can add that feature yourself much cheaper after purchase.