Folsom Lake Chrysler Dodge Jeep Ram in Folsom including address, phone, dealer reviews, directions, a map, inventory and more

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12545 Folsom Blvd
Folsom, CA 95630

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Sales: 916-596-3349

Used Cars: 916-529-4353

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:30am – 5:30pm

Reviews of Folsom Lake Chrysler Dodge Jeep Ram

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

200 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

The service rep and dept was good.

Reviewed by HelenMay 26, 2022

The service rep and dept was good. Appointment time in and maintenence performed was great.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I received an email clearly stating that they had

Reviewed by Curtis KMay 23, 2022

I received an email clearly stating that they had reviewed my truck that I purchased from them in late 2015 and they were offering a special deal paying original MSRP, as they were very shorthanded on vehicles for their Labor Day event. When I called the dealership to confirm I was told that the email was correct and to bring my vehicle in for evaluation. When I got there the manager never even looked at my vehicle but gave me a lowball price roughly $20,000 less than MSRP and stated that my vehicle did not meet the parameters based on the model year even though they stated in the email and phone that they had reviewed my truck specifications. I want to emphasize that my truck is extremely clean with no accidents or any problems whatsoever and at worst case scenario they would have needed to do a detail job on it and very minor cosmetics paint buffing. My main complaint is that they wasted more than an 2 1/2 hours of my time and about 40 minutes of drive time to and from the dealership for an erroneous advertisement. However this is my fault for believing them A second time. The first time I visited their dealership when I purchased my truck. They took more than four hours to Close the deal constantly trying to upsell me the entire time they were trying to ”process the paperwork”. normally I would’ve understood the sales tactic however they requested that I bring my cancer child to the show room so they could meet him. Prior two showing up I explained that my son was Immuno compromised and he should not be out for an extended time. They told me the visit would be super quick as we had already agreed upon a price and the exact truck that was in the lot and they were super excited to meet him as he was somewhat of a local miracle story. Unfortunately thinking that they really wanted to meet my son was another lie just to get me in the door, my son was disappointed as they merely greeted him with a hello and a handshake and subjected him to an extremely long haggling process that nearly caused him to miss his medication. Ultimately every run-in I’ve had with this dealership has been met with poor form by their managers. They’re upfront salesmen are super nice however the second you get to the second level of sells it all goes downhill and any agreed-upon terms are completely invalidated!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service was quick, very friendly and professional.

Reviewed by ElizabethMay 14, 2022

The service was quick, very friendly and professional. Thank you so much for a great experience.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Folsom Lake Chrysler Dodge Jeep Ram

Our financial specialist at Folsom Lake Chrysler are available to help you today. Even if you have great credit bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Folsom Lake Chrysler Dodge Jeep RAM to work with you to obtain financing in the Sacramento region of Northern California. With 14 years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will walk you through the entire process.

Want to buy from our General Manager Brian Brandyberry call him at 888-984-2621.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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