John Elway's Claremont Chrysler Dodge Jeep Ram in Claremont including address, phone, dealer reviews, directions, a map, inventory and more

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620 Auto Center Dr
Claremont, CA 91711

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Sales: 909-966-5177

Used Cars: 833-422-3684

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of John Elway's Claremont Chrysler Dodge Jeep Ram

Overall Rating:

3.1 (out of 5)

50% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After Purchase on an approved FCA Lemon Buyback

Reviewed by Glenn from San DiegoMay 01, 2021

I purchased a new 2020 ram 1500 limited on July 4, 2020. On July 9, 2020, is when we had our first major problems, continued with continued mechanical issues and trips to RAM Delearship Service Depts. FCA is buying back my RAM through the CA Lemon Law. FCA advises to contact John Elway’s Clairemont CDJR for reimbursement of the Maintenance Contract for 10 oil changes (Never been used, only 6k miles on it. Have left messages for Lisa Hogan via Voice Messages and website messages, and to date, I have not received at least the courtesy of a return call or email reply that she is reviewing this matter. Very disappointing that this is the after purchase customer service one experiences after purchasing a new RAM from them. I will continue to get a hold of Lisa Hogan in hopes of getting a response, and or from some one at John Elway CDJR, who has the authority to reimburse us back.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best Experience Yet

Reviewed by Ree from Upland, CAJanuary 11, 2021

First car buying experience where I didn't feel like I had to argue with anyone or repeat myself. I let Marlana know what I was looking for and she worked WITHIN my budget to get the payments right where I needed them to be! Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.5 (out of 5)

Didn't want to sell me a car

Reviewed by Jnl from Redding CANovember 04, 2019

I requested the "exclusive e-price" since I live out of town. The price is the same as advertised so I don't know why its exclusive. Talked to Randy about the van but was not ready to commit. I received a couple follow up calls but nothing too pushy. When I was ready I called and made an offer. Randy said he would talk to his sales manager and call me back in 5 minutes. Never called. I called back 3 days later and left a message for him again nothing. called again and talked to Michael told him what I was willing to pay he said he would see what he could do and call me back but again no call back. Guess they didn't want to sell me a vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Samantha Ernst, Customer Relations 909.962.8100

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About John Elway's Claremont Chrysler Dodge Jeep Ram

John Elway's Claremont Chrysler Dodge Jeep Ram is located just off the 10 freeway at Indian Hills exit in Claremont. We are conveniently located right off the freeway. Our goal is to provide our guests with a customer experience that is second to none. When our customers told us they wanted to get rid of the complicated process of buying a car where you had to go through multiple hoops to find out a price or to get financing we introduced a new program where our customers now know in seconds what our very best price is. We know you have many options when choosing to buy a car we appreciate th opportunity to take care of you and give you a

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