Bayird Dodge Chrysler Jeep Ram

Great customer service and I enjoyed the experience very professional and a great atmosphere to be in

It was absolutely terrible. I left my 2015 Sahara Unlimited with Bayird Blytheville in February needing a clutch replacement. There we’re absolutely no issues with the 6 speed transmission at the time. Just clutch. Got it back 3.5 weeks later. Drove off the lot and the transmission popped out of first gear, the housing around the transmission was hot, loud, and eventually began to smoke. Tried to take it back, was told it would have to be rescheduled. I wound up taking it to Bayird Paragould after never hearing back from Blytheville. Three days later I spoke with a representative by the name of Baltz. Told me that I needed a new transmission. I tried to explain that there were no transmission issues prior to leaving it with Bayird Blytheville. He told me the clutch repair had nothing to with the transmission, that the two had nothing to do with one another. Baltz told me there was no evidence that Bayird Blytheville damaged my vehicle. Again, I tried to explain that they had in fact damaged it due to the obvious transmission issue that did not exist prior to leaving it. I have contacted an attorney and am waiting for them to review some records associated with the repair of my vehicle.

Sean was very helpful and knowledgeable about the Jeep grand Cherokee L. The purchase process was great too, and I appreciate them delivering my new vehicle to my house!