Red River Dodge Chrysler Jeep of Malvern in Malvern including address, phone, dealer reviews, directions, a map, inventory and more

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716 Martin Luther King Blvd
Malvern, AR 72104

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Reviews of Red River Dodge Chrysler Jeep of Malvern

Overall Rating:

3.4 (out of 5)

60% recommend this dealer

5 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never buy from Red River Dodge in Malvern!

Reviewed by Jimmy R. Spurlin from MalvernDecember 04, 2019

The manager made sure I would never buy from them again! His name is supposed to be Michael Joe. Their were so many mistakes that they made it was the worst car buying experience in my life! Plus the manager is greedy and unscrupulous!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

3rd Times NOT a charm

Reviewed by Glutton for Punishment from Malvern, ARJuly 13, 2018

I seldom write reviews but I have so much time on my hands that I couldn’t let this one go. This is the third time that I brought my Jeep Grand Cherokee in for service and it will be the last. Communication between the staff and the staff and customers is almost nonexistent. You can set in the lobby and listen to the staff complain about how none of them are from here and that none of them want to work here. It really shows. It made me very uneasy when no one, including the service manager, knew what X mile service included. The original 90 minute time estimate drug out to 3 hours and when I went to ask the service lady she looked at me like she was seeing me for the first time. She went to check on my vehicle and walked right back past me without telling me what was going on. After waiting 15 more minutes I went to the window again. What? You wanted your oil changed too? Back to the couch! So, the manager come back and says that my jeep is ready. “Did you rotate the tires?” “Uh, no. I wouldn’t recommend it” At this point I have had enough. I pay and head out to the vehicle. Hop in. And teh first thing that greets me, is the warning that I need DEF Blue! So much for checking and topping off the vital fluids. Incredible! A little communication and professionalism would go a long way. Either way, I will probably never find out because I wont be back to this dealership for a long time, if ever. Total time on site = 3.5 hours.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Rickie Buckley

Reviewed by Rickie Buckley from Hot Springs, Ark 71913January 21, 2017

I got a great deal with Red River Dodge. I wa able to get a great deal, the people was great , they welcomed me with open arms. I will be back come my next purchase. Thanks Ted River Dodge.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 4

Maximum rating = 5

About Red River Dodge Chrysler Jeep of Malvern

Red River Dodge Chrysler Jeep Of Malvern always maintains competitive new and pre-owned inventories of Chrysler Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians we're here to provide a fun easy and valuable automotive shopping and service experience. Stop by our dealership today at 716 Martin Luther King Blvd to see for yourself!

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