Bill Luke Chrysler Jeep Dodge RAM

Best service easy process no issues its better to gonin with youre own finance at any dealership it removes the time and hasle

WORST ‘service’ CENTER IN THE COUNTRY is more like it. I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LACK OF CARE AND ORGANIZATION LIKE HERE. IT TAKES THE CAKE. I wrote a review about my experience here and the Collision Center ‘director’ contacted me and indirectly threatened to remove my vehicle from their shop because he didn’t like it. It is unbelievable that this guy is a Director of anything.(Good old boy golfing buddy hire is more like it). He runs a shop that doesn’t keep customer notes, doesn’t listen to customers and could care less about you. I brought my truck here over three months ago and it has been the most ridiculous abs frustrating experience of my life. After I removed the first review this person who should be managing his department completely ghosted me without any communication or follow up. INCOMPETENCE is the best description of what’s going on here. Instead of looking at their own RAM system and seeing that parts were purchased from the dealership for my truck by a previous repair shop, the director instead has made false accusations and ridiculous statements regarding the previous repairs instead of finding the problem with my truck. The shop mechanic Kevin is a great guy and very helpful, but the rest of the group are rude, unorganized and have no accountability whatsoever. I saw the reviews for this place and thought my truck would be in good hands and I WAS WRONG. Biggest nightmare and headache I have ever experienced anywhere. I feel bad for anyone who takes their vehicle here.

WORST ‘service’ CENTER IN THE COUNTRY is more like it. I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LACK OF CARE AND ORGANIZATION LIKE HERE. IT TAKES THE CAKE. I wrote a review about my experience here and the Collision Center ‘director’ contacted me and indirectly threatened to remove my vehicle from their shop because he didn’t like it. It is unbelievable that this guy is a Director of anything.(Good old boy golfing buddy hire is more like it). He runs a shop that doesn’t keep customer notes, doesn’t listen to customers and could care less about you. I brought my truck here over three months ago and it has been the most ridiculous abs frustrating experience of my life. After I removed the first review this person who should be managing his department completely ghosted me without any communication or follow up. INCOMPETENCE is the best description of what’s going on here. Instead of looking at their own RAM system and seeing that parts were purchased from the dealership for my truck by a previous repair shop, the director instead has made false accusations and ridiculous statements regarding the previous repairs instead of finding the problem with my truck. The shop mechanic Kevin is a great guy and very helpful, but the rest of the group are rude, unorganized and have no accountability whatsoever. I saw the reviews for this place and thought my truck would be in good hands and I WAS WRONG. Biggest nightmare and headache I have ever experienced anywhere. I feel bad for anyone who takes their vehicle here. If you are under 80 years old or not buying a vehicle you can expect people here to be rude and outright careless.