Horne Chrysler Dodge Jeep Ram

this dealer does not care about their customers. I scheduled to go buy a dodge Cummings from them on the coming weekend. I confirmed on Friday that i would be there Saturday morning at 11. I drove 2 and a half hours to get there. When i arrived i had to wait 15 minutes for the salesman to come speak with me. He tells me oh I'm sorry, we sold that truck this morning. He didn't call or attempt to notify me what so ever. I wasted 5 hours driving up there and back on Saturday to be told and shown that they don't care about their customers.

Horne Motors went out of their way to help me purchase a vehicle. I want to give a special thank you to my salesman Mike and the finance manager Joe. Between the two of them, I am driving a new Jeep Renegade.

This dealership does not believe in the use of cleanliness protection inside customer's vehicles. A routine oil change 2 weeks ago resulted in my 06 Ram 1500 being in the shop for a total of 5 days and counting! After the oil change, I received the truck back from service with a 1/8" thick boot print of grease on the driver's door sill along with numerous grease stains on the driver's seat, driver's entery handle and center console. Last two items cleaned easily but they've had to replace the seat cover. First cover came in wrong color they didn't receive replacement until today. Hopefully it'll be done by this evening.