9600 Old Seward Hwy
Anchorage, AK 99515

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Sales: 877-243-8009

Used Cars: 866-586-1524

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

Overall Rating:

4 (out of 5)

96% recommend this dealer

1935 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

We have had a continually degrading quality of service

Reviewed by AKSourDohzDecember 09, 2025

We have had a continually degrading quality of service from this dealer and Lithia in general. Starting around 2016 this dealer provided and offered good prices and reasonable service and service times, but a few years later it began to decline starting with longer and longer maintenance times and general quality declines. It took 3 years for them to discover the smell of antifreeze was a radiator leak that required constant top-off of fluid. After they replaced said radiator several components were not put back and reattached correctly. After photoing and reattaching most things myself, the only recourse with Service was was “oh yes, that technician was fired shortly after they worked on your car”. They didn’t even offer to review the current status of the vehicle. Fast forward to now. My wife and I have called the dealership multiple times in the past couple weeks and left messages and received no return calls. I even got through to Parts who was confused as to “yes Service is working today” and they forwarded me to the same dead end phone message. Also the operator wouldn’t answer. I resorted to texting the Apple Maps message contact who stated they would look into and contact service to call me for an appointment. Still sitting here typing this review waiting for a call back. The dealership has basically become not worth my time and effort. Pretty said that their Service dept will kill future sales. SAD…

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Evan Griffin was the person who helped me find the car I

Reviewed by Christyna NyholmNovember 03, 2025

Evan Griffin was the person who helped me find the car I have today! He was a very kind and nice person! Evan really did an above and beyond service! Was great with any questions I had and just took the time to hear exactly what I wanted! I am so pleased with my new car!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

great service, completed in one day as stated.

Reviewed by JohnNovember 03, 2025

great service, completed in one day as stated. had an issues with billing but they fixed on the spot.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

From new and used Chrysler Dodge and Jeep vehicles to auto loans to OEM car parts Lithia Chrysler Jeep Dodge of Anchorage really is your one-stop full service dealership. Our experienced staff has the experience and expertise to point you in the right direction whether you need vehicle repair financial assistance a new car or anything else. Come and see our impressive dealership at 9600 Old Seward Highway or simply call us. We look forward to helping you!

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