Opelika Ford Chrysler Dodge Jeep Ram in Opelika including address, phone, dealer reviews, directions, a map, inventory and more

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801 Columbus Pkwy
Opelika, AL 36801

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Sales: 334-528-0412

Used Cars: 334-528-0405

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 3:00pm

Reviews of Opelika Ford Chrysler Dodge Jeep Ram

Overall Rating:

4.4 (out of 5)

83% recommend this dealer

300 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience from start to finish. Vick was the...

Reviewed by Slbunce50November 17, 2021

Excellent experience from start to finish. Vick was the best salesman anyone could ask for!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Had appointment for 7 am on Friday. No service performed...

Reviewed by Mary DOctober 27, 2021

Had appointment for 7 am on Friday. No service performed Friday. Called Saturday to see if it would be done and no sorry. Called Monday and was told the person that had my ticket was in the phone and would call me back in a minute. An hour plus later I called back and he said he would see about having it done that day. I asked if they worked on any cars since Friday morning. He responded oh yes ma’am. I asked why not mine if I had the first appointment. He was silent for an awkward amount of time. I asked to speak to the service manager. He was unavailable at that time. The service manager called back about an hour later telling me my car was ready. The only explanation I was offered was we were short techs. I get that but why do I have to be without a car for 4 days when I had an appointment? Nobody seems to have an answer for that. It should not take talking to the manager to get service when I had an appointment 4 days earlier. No excuse for such poor service! Not sure they really cared. Working people don’t have time off work to sit in the waiting area to have their car serviced. People who have flexible schedules often choose to leave their car rather than wait. Nobody wants to just sit and wait for hours. When we leave our cat we expect service the same as if we were sitting there. Make sure if you use Opelika Ford you tell them what time you need your vehicle. You may want to call a couple of times to be sure they are working in your car. Opelika Ford is supposed to have the best service department in our area. If this is the best I’m concerned about the other dealerships around. They know we are at their mercy but it sure would be nice to respect customers and their time.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Opelika Ford was professional and accomodating throughout...

Reviewed by mbw32358October 22, 2021

Opelika Ford was professional and accomodating throughout the long purchase process. I have purchased several vehicles from this dealership over the years.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Opelika Ford Chrysler Dodge Jeep Ram

Opelika Ford Chrysler Dodge Jeep Ram in Auburn AL Opelika AL Phenix City AL is proud to be an automotive leader in our community. Since opening our doors Opelika Ford Chrysler Dodge Jeep has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.
Opelika Ford Chrysler Dodge Jeep has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules); and as always Opelika Ford Chrysler Dodge Jeep offers competitive pricing for your automotive maintenance needs. Please feel free to contact us.Call or text 334-744-1021

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