Newcastle Motors

Fixed our truck we were from out of town,Tim was wonderful in service department

Everything started out great,thought things would have been better than they were but now I haven’t even made the first payment and the day after delivery the check engine light came on,called it in and haven’t heard back, i know buying used is a hazard but I always thought they went through the vehicle to make sure it was good, but now I know just clear codes and send them out, I had to add a gallon of antifreeze, and I’m sending it in to make sure that the rest of the pickup will last as my wife and kids will ride in this when I’m not around, and if this becomes to much I will have to do something different,going back would I do it again, no , but I’m a couple hours away and work is heavy , sad that you buy something somewhere and then they get that money and see ya , $20,500 is a lot to some people and if this issue arose a year from now or even 6 months I wouldn’t be this hard on them but come on , this isn’t how you think you would handle this, I shouldn’t have to keep calling but that’s on you , I called them and they said well get back to you , well it’s been 2 weeks ,

Fastest and easiest vehicle purchase I ever made. Jake was excellent and they were fair on my trade.