Brenengen West Salem Chevrolet in West Salem including address, phone, dealer reviews, directions, a map, inventory and more

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990 West Hwy 16
West Salem, WI 54669

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Sales: 888-897-0848

Used Cars: 888-832-6026

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 6:00am – 7:00pm
Sat 8:00am – 1:00pm

Reviews of Brenengen West Salem Chevrolet

Overall Rating:

3.9 (out of 5)

73% recommend this dealer

30 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.3 (out of 5)

Good service

Reviewed by David Hayek from La Crosse ,wiJanuary 13, 2021

Good service,the staff cares about their customers.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Truck driver

Reviewed by Russell Stanko from KenyonJanuary 13, 2020

Great experience,friendly staff. Got the car we've been looking for. At a fair price,in a timely manner. Wood recommend checking them out. Very happy we stopped by.Thanks again.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Terrible service center

Reviewed by Herbie from Mindoro, WIApril 18, 2019

Do not take your vehicle here. Within two weeks of buying a used car, the check engine light came on. When my wife took it in, they wouldn't even look at it. They just told her it was the gas cap and sent her away. Multiple trips and phone calls later, they still wouldn't check it out. The light was only intermittent, so she kept driving it. By the time we had real problems and it needed a new engine, it of course was out of warranty and they would not cover anything. We were dumb enough to let them fix it. When it came time to pay the bill, it was considerably higher than quoted. They were full of excuses, but no reasons and not helpful. Their incompetence cost us thousands of dollars. We just had the engine light on again and, fearing the same issue as before, we went back. It was a different problem this time and they quickly fixed it. However, when it was time to pay, the bill was much higher than quoted and they did nothing. Again, do not go there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, it's upsetting to hear that your service experience with your new vehicle has been anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (608) 786-0400 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Brenengen West Salem Chevrolet

We have been a One-Price dealer since we opened in 1991 giving customers our lowest price FIRST on all New and Used vehicles in stock. Our lowest possible price is already clearly marked on every vehicle in stock. All applicable rebates and incentives are included. The price you see is guaranteed to be Competitive and extremely fair. There is NO hassle NO back and forth negotiating. We will never have an advertised "Sale". Our non-commissioned Sales Consultants are only concerned with finding a vehicle that is right for you.

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