3008 Eastern Ave.
Plymouth, WI 53073

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Sales: 920-893-1740

Used Cars: 920-893-1740

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Van Horn Chevrolet of Plymouth

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

1325 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Im extremely happy with my Acadia!

Reviewed by DaveDecember 31, 2025

Im extremely happy with my Acadia! It’s much more car than I thought I would be able to get. There’s a 2 part reason for that. 1. The Acadia has a lot more features than the other vehicles I looked at with comparable pricing. 2. I wanted the complete out-the-door price upfront and they gave me that - along with a very fair value for my trade in. I had Emma for a salesperson and she did a great job. I had one concern about the vehicle, it was part of a manufacturers buy back. Based on what they told me and my own research I came to the conclusion that there are many reasons this happens, not always because the vehicle is a lemon. You can see what the history on your potential purchase is that tells you why it was bought back. They have to disclose this by law. You can then decide for yourself if you want to go through with the purchase or not. In my case it was an easy decision. Besides I have the remainder of the factory warranty along with the drive train warranty which is a pretty long time so if (god forbid) something happens I’m covered. We’ll see how it all shakes out in the long run but for now I couldn’t be happier. It’s a great car for a great price. I recommend them!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Dave, we're pleased to hear that Emma and the team provided a transparent and enjoyable buying experience. Congratulations on your GMC Acadia, and thank you for your business! - The Van Horn Chevrolet of Plymouth Team

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I was in contact with sales rep and waiting to hear the

Reviewed by Beverly from Dallas, PANovember 06, 2025

I was in contact with sales rep and waiting to hear the shipping cost. I gave him my phone numbers but didn't hear from him. I called the next morning, it was his day off. Another rep got the shipping charge for me and told me the car I wanted had been sold

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Service should be honest with the sales people there or

Reviewed by JOSHAWA_CAREYOctober 29, 2025

Service should be honest with the sales people there or the sales people should be honest about the vehicle they’re selling. Don’t sell vehicles that you know have problems and play it off as you didn’t know… that’s bad business.. I’ll never purchase from a van xxxxx again

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Joshawa, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations and extend our apologies for any inconvenience caused. Please know that your concerns are important to us, and we are committed to addressing them. Thank you, Kyle Fale - Senior Director of Variable Operations - (414) 352-6100

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Van Horn Chevrolet of Plymouth

At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.

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