Bergstrom Chevrolet of Madison

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Overview
Dealer Reviews

Chevrolet New Car Dealership in Madison, WI

Overall Rating

4.5/5

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At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

Bergstrom Chevrolet of Madison's service reps and mechanics are Chevrolet trained and utilize the latest cutting edge technology to keep your car running smoothly.

Bergstrom Chevrolet of Madison Reviews

Overall Rating

4.5/5

32 out of 38 people recommended this dealer

Customer Service:

3.2/5

Buying Process:

3.6/5

Quality of Repair:

5/5

Overall Facilities:

4.8/5

How do I get in contact with you?

Overall Rating:

3/5

Customer Service:

2/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Mike M.
in Sun Prairie
February 28, 2021

Our initial impression was an easy 5 Star review. Our salesman was new to the company by his own admission, but did a WONDERFUL job. We were extremely impressed. When we called to follow up with him to express the desire to move forward with the sale we were transferred to the wrong voicemail twice, spoke to two different receptionists explaining our desire to get in contact with our salesman, left a message including our phone number with one of the receptionists ( explaining something was wrong with the voicemail) , and at the end of the day we never received a call back. Although we understand Saturdays are surely busy, we are suddenly uncertain about a possible future transaction we felt SO GOOD about a few hours ago. ( We left the dealership at about noon and tried to get in contact with SOMEONE to assist us from 1:30PM on without anyone following up with us)

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Truck Purchase

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by GERALD RICK
in Madison, WI
October 13, 2020

Very good dealership to work with. My salesman was excellent.

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Traverse

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Albert
in Madison, Wisconsin
December 25, 2017

Donny and Daniel were fantastic. There's nothing like coffee and fresh baked cookies in the morning. :-)

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Pictures of Bergstrom Chevrolet of Madison

Picture of Bergstrom Chevrolet of Madison in Madison

Dealership Contact Information

Bergstrom Chevrolet of Madison 1345 Applegate Rd
Madison, WI 53713

Sales: 888-336-4954
Used Cars: 888-336-4947

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	6:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

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