Kunes Chevrolet Cadillac of Delavan in Delavan including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1231 E Geneva St
Delavan, WI 53115

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Sales: 262-725-8086

Used Cars: 262-725-0422

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Kunes Chevrolet Cadillac of Delavan

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

921 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

So I originally bought a Subaru Impreza in may.

Reviewed by DaniellefaulkMarch 08, 2022

So I originally bought a Subaru Impreza in may. Bobby pushed me into it. They have very little inventory and told me they couldn’t get anything from their other location. He said if it ends up not working I can always come back and do a trade- I don’t have the worlds best credit. Well fast forward 9 months and it’s unusable. I have a tall 9 year old, tall fiancé and 2 medium size dogs. Call their Bobby doesn’t call me back. Can’t get calls back for brake work and recall work. I am so dissatisfied that I wish I could go with a 0.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (262) 728-9163 so we can work towards a solution.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Josh and Jon shady co conspirators

Reviewed by D Lewandowksi from Milwaukee, WIFebruary 13, 2022

Wow, I should have started my car buying adventure with Kunes here. My experience was very similar to those listed here. I'm surprised their sales person's name isn't listed. Let me: Josh Schaeffer, and his co shady conspirator, Jon Burns. I too was showing up to meet Josh regarding a vehicle that was shown on their website, but it had to be "Shipped" to them. I expected it to be there after 2 1/2 weeks of waiting for it to show up, and getting a call from where it was at. But NOOOO! I ended up with another vehicle, not exactly what I wanted. I emailed and/or texted these 2 with either being ghosted or minimal answers that did not answer my inquires. I am notifying the owners now. BBB, AARP, and any other organization that I can think of need to take heed of this 2 in this organization. DO not like this dealership and will never recommend them. DO not know the definition of customer service!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (262) 728-9163 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Waste of Time

Reviewed by Micah from Bay View, WIDecember 19, 2021

Initially, I was particularly looking forward to working with Kunes Automotive because of their reputation and the experiences friends have had purchasing vehicles from their dealership. However, my interaction with the dealership last week was less than stellar and I have decided to no longer pursue a transaction with them because of it. After a very nice email interaction with the dealership prior to the visit, I felt it was worth the long drive out to Delavan to check out the vehicle. When I arrived at the dealership (with title in-hand to trade in my existing car), I was helped by a salesperson who advised the vehicle I came to visit was already sold and they had no others like it. When I arrived at home, I received an email from another salesperson who advised my appointment was actually with them and inquiring if I was still interested. To date, the vehicle is still listed on their website and Cars.com as available. I don't know if they just didn't want to sell to me or if the car was lost, but it was pretty disappointing. It is not clear that the employees were communicating with one another, let alone the customer (me) in this situation and I, ultimately, wasted a couple hours with this visit. Although I am still in the market for a vehicle, I do not feel comfortable moving forward with this team.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We're very sorry to hear of your experience, and not sure what went wrong - that's not what we expect for our customers. Without your name, I can't really speak to the specific situation, but do know that inventory is tricky right now - very well may have had a customer taking delivery and their finance fell through. Again, we're very sorry and if you'd be willing to give us another shot, please call our General Manager, Marcin Drabowsky, at 262-728-9163

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Kunes Chevrolet Cadillac of Delavan

Kunes Chevrolet-Cadillac has a HUGE selection of New and pre-owned vehicles to choose from so we're sure you'll find the vehicle that fits your needs as well as your budget! We feature award winning sales service and a state of the art Collision Center too. We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience! Faith Family & Giving back. Welcome to Kunes!

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