Chevrolet and Buick
New Car Dealership in Columbus, WI
Overall Rating
4.7/5
Read dealer reviews
We're pleased to welcome you to the Napleton Auto Group. Our family has been selling and servicing vehicles since 1931. Today there are more than 60 Napleton Auto Group dealerships in four states, providing thousands of customers with unmatched service and an unbeatable price.
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931, when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago, to the more than 60 Napleton Auto Group dealerships our family owns today, our commitment to customer satisfaction shines through at every Napleton dealership.
Our certified mechanics know how to keep your new Chevrolet or Buick fine tuned and safe. So if you are in Columbus or the surrounding area, check out Napleton Chevrolet Buick!
Napleton Chevrolet Buick Reviews
Overall Rating
4.7/5
50 out of 53 people recommended this dealer
Overall Facilities:
4.7/5
Napelton Chevrolet Buick BUYER BEWARE!!
Reviewed by N Usher
in Janesville WI
November 18, 2020
Bought a vehicle with cash last year from Napelton--which was a certified previously leased vehicle with 17,000 miles. We drove home to Janesville and once we got it home noticed the front bumper had popped out. We then made arrangements to take it back and repaired. It was a clip that was broke that they fixed while we were in their waiting room. I recently had scuffed my buffer and took it to a Certified body shop in Janesville to repair and they gave me an estimate. Took the vehicle in for repair and then they called me asking me what happened to the bumper before. I told them Napelton replaced a bumper clip. They stated it was repaired incorrectly--actually it was glued--so they had to destroy the bumper to get it off. Now the whole bumper had to be replaced for additional money. They suggested I go back to the dealership to address this issue. I talked to the General Manager "Dan" to let him know about the faulty repair. We showed him pictures that the Body Shop provided and offered to give him their phone number for clarification. He was very defensive and told us they don't have a Body Shop there and that they out source that work--yet we sat in their waiting room while it was being done. No one told us they out source this stuff--regardless. They do not standby the workmanship of the people they out source their work to. Dan just kept saying its only cosmetic--not sorry or apologetic or even cared about the issue--very arrogant person. We are moving forward and contacting General Motors to file a formal Complaint--this Dealership is giving General Motors a bad name. BUYER BEWARE!!
New truck purchase
Reviewed by Jeff downing
in Benton ky
August 09, 2020
Best service i have ever had buying a new truck. This chevrolet dealer will do what they say. I will be going back to them when its time to trade again.
New Silverado
Reviewed by Wade
in Fitchburg, WI
July 24, 2020
Easy going friendly staff. They made the buying process smooth and enjoyable. Only negative thing is there are pot holes in the lot there so it could be repaved.
