822 Broadway St
Berlin, WI 54923
Sales: 920-354-4231
Used Cars: 920-354-4263
Sales Department
Sun | Closed |
Mon | 9:00am – 7:00pm |
Tue | 9:00am – 6:00pm |
Wed | 9:00am – 7:00pm |
Thu | 9:00am – 6:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:30pm |
Tue | 7:30am – 5:30pm |
Wed | 7:30am – 5:30pm |
Thu | 7:30am – 5:30pm |
Fri | 7:30am – 5:00pm |
Sat | 8:00am – 12:00pm |
See all dealerships near Berlin, WI that carry Chevrolet, GMC, Buick
Overall Rating:
4.7 (out of 5)
95% recommend this dealer
204 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Shady dealer
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life.
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
To date West Side was my worst car buying experience....
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life.
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
Be careful
Purchase used vehicle. Two days later noticed squeaking sound from my steering wheel. Took it back to dealer who stated they would try and find the problem. After making an appointment they had my vehicle for 1 1/2 hours, where upon they told me they had know idea what the problem was, and that was all the time they had approved to find problem and I would have to bring it back in where they may have to charge me two hours to find problem and whatever to fix it. I understand I purchased a used vehicle but you would think they could do more for me. I feel they do not back up the vehicles they sell. I mean if you purchase a vehicle online they at least give you 7 days. Please be careful. Will not purchase again from this dealer, and do not suggest you do.
Maximum rating = 5
Welcome to West Side GM! We are your premier Chevrolet Buick and GMC dealer in Berlin WI. Let us show you around our locally-owned new and used car dealership. When you first arrive you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality so come by and see what we have to offer!
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