Chevrolet, GMC and Buick
New Car Dealership in Berlin, WI
Overall Rating
4.4/5
Read dealer reviews
Welcome to West Side GM! We are your premier Chevrolet, Buick and GMC dealer in Berlin, WI. Let us show you around our locally-owned new and used car dealership. When you first arrive, you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town, we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer!
West Side GM also has a service department if you need ongoing support with your new Chevrolet or GMC, West Side GM has Chevrolet-trained mechanics and uses the highest quality parts. If you are in Berlin, West Side GM should be your dealership!
West Side GM Reviews
Overall Rating
4.4/5
31 out of 36 people recommended this dealer
Shady dealer
Reviewed by Gregray34
in Westfield, WI
April 27, 2021
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life.
Be careful
Reviewed by Mike
in WINNECONNE
September 14, 2020
Purchase used vehicle. Two days later noticed squeaking sound from my steering wheel. Took it back to dealer who stated they would try and find the problem. After making an appointment they had my vehicle for 1 1/2 hours, where upon they told me they had know idea what the problem was, and that was all the time they had approved to find problem and I would have to bring it back in where they may have to charge me two hours to find problem and whatever to fix it. I understand I purchased a used vehicle but you would think they could do more for me. I feel they do not back up the vehicles they sell. I mean if you purchase a vehicle online they at least give you 7 days.
Please be careful. Will not purchase again from this dealer, and do not suggest you do.
Awesome service experience!
Reviewed by Sportsfan
in Appleton, WI
August 10, 2018
I had new tires put on my Chevy Malibu and the entire service team was friendly and professional. They were upfront about the timeline and had an area which allowed me to work. Highly recommend!
