Countryside GM in Beaver Dam including address, phone, dealer reviews, directions, a map, inventory and more

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N8167 N. Kellom Rd.
Beaver Dam, WI 53916

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 8:00am
Wed 8:30am – 8:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Countryside GM

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

53 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Went elsewhere to buy my new car.

Reviewed by Mark Antonioni from Horicon April 20, 2022

I was planning on buying a new car there but the salesmen made me decide to go elsewhere. The original one I dealt with and took a test drive with was fine until I told him I wanted to think about the second biggest purchase of my life. That's when things turned sour. Then the second salesman showed up and I really felt like I was being manipulated. Turned me off to the whole deal and went elsewhere.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 319-4652 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Countryside Service = NO CAR!!!!!

Reviewed by Tina from Marquette, WiFebruary 14, 2022

I definitely would not recommend Countryside!!! Myself and other family members bought vehicles at Countryside, and I've spent a lot of money there!! But none of my family nor myself will ever be doing ANY business with them again!! They have lost our business!! Sales department was great!! Service department...TERRIBLE!!! I took my car to them for just an oil change and new plugs!! Now, the car leaks antifreeze, and they tell me I have a hairline crack in my cylinder head,but they still changed my oil and put new plugs in anyway,and charged me almost $300!!! And informed me about the crack,AFTER the work had been done!! I drove this car 120 + miles every day,and has NEVER ,EVER leaked a single drop of antifreeze, or any other fluids!!! Car ran great!! Countryside informed us to watch antifreeze level when taking car home. Car left us stranded from over heating ( never overheated taking it there )and a large tow bill for a car that now needs $2500 repair per Countryside!!!! But hey, car has a fresh oil change and 4 brand new spark plugs that costed me almost $300 bucks!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

The vehicle came in with the coolant level already low, and during our oil change and spark plug replacement, which was at your request, we topped off the coolant level. No visual leaks were found. Once the vehicle was then driven, was the coolant filling the spark plug orifice discovered. The crack was found and you were notified. The installation of spark plugs did not cause the crack. With any vehicle having 250K miles, items are going to fail and need to be replaced. ~ Bradley Rhode

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Comp oil change/tire rot.

Reviewed by Bruce Keller from CampbellsportApril 09, 2021

Took off work and drove 45 miles to get a complimentary oil change on my 2021 Silverado 2500($60k). Unfortunately I hit some unexpected road construction and was 19 minutes late for my 8:00 a.m. appointment. I know it was my fault for being late but the guy at the desk wouldn't help me out other than leaving the vehicle or reschedule for next week. I just drove an hour and spent a day of vacation for that kind of customer service for spending $60k at their company. I realize I should have been there on time, but if you are expecting any kind of customer service maybe just a little bit above and beyond, don't go here! I am in the process of getting a vehicle for my wife and won't go there!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (920) 319-4652 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Countryside GM

As a Beaver Dam Chevrolet Buick GMC dealer we offer all of our great customers a huge selection of both new and used Chevrolet Buick GMC vehicles. Countryside GM Auto Group takes pride in the vehicle you drive the service we offer to customers and of course the products we sell.Price Service and Value are not just words to us.Let our Sales Professionals conduct a simple needs and wants analysis to find the exact car for you.We strive to price our vehicles competitively in the market. This saves our customers wasted time in price shopping.If you are in the Madison/Milwaukee area and are looking for the best deal come to Countryside GM

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