Amery Chevrolet in Amery including address, phone, dealer reviews, directions, a map, inventory and more

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1101 Cornwall Ave
Amery, WI 54001

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Sales: 844-836-4195

Used Cars: 844-836-4195

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Amery Chevrolet

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Troy the owner is out of control

Reviewed by DM from Amery, WIJune 16, 2021

This dealerships owner is out of control. I bought a suburban for $44,000 and it’s been nothing but problems since the beginning. I talked to Troy Keller (owner) and I’ve not had a worse conversation in 15 years of buying vehicles. It’s NEVER acceptable to scream at or bully a customer, like he did to me. He blamed me for everything, took no responsibly for selling me a lemon, and repeated “I don’t care” over and over every time I brought up any of my concerns. Do not buy anything from Amery Chevrolet. Troy is unprofessional, rude, aggressive, and manipulative. Stay away.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello again Dana, We are sorry to hear that you are dissatisfied. However, the internet is not the platform to discuss your personal and private details of your transaction. We have attempted to work with you in multiple ways. To clarify the facts and details of your transactions/service requests, your point of contact with our store remains to be with the owner, Troy. You are always welcome to discuss with him anytime. Thank you and have a great day. 715-268-7676

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don't buy a used vehicle from them. I rarely complain and...

Reviewed by DMJune 15, 2021

Don't buy a used vehicle from them. I rarely complain and am generally very easy going. However, this has situation has become unacceptable. Long story short, I traded into a 2018 suburban with 55,000 miles. Thank GOD I bought the bumper to bumper warranty. I realize this isn't a brand new vehicle and these are first world problems, but holy crap. The next day, the transmission made a weird noise when shifting and the AC stopped working on an 85-degree day. Not fun with kids and black leather. I called and brought it in for service. Got a crappy loaner. Found out the transmission was bad as well as the AC condenser. Cool, they sold me a suburban with a bad transmission. Thanks. Two weeks go by for them to fix everything and I can't drive it. They were supposed to also do the undercoating and provide me the spare key fob they promised when I bought it. Get it back. They "forgot" to do the undercoating and "dropped the ball" on the key fob. A few days later, and now the engine oil pressure is low when idling. Probably shouldn't drive it like that. Call service to set up an appointment. They tell me their soonest appointment is 2 weeks out and that they "couldn't promise me a loaner because their lot is almost empty". Nice. So now I can't drive it with the low oil pressure for 2 weeks, then I have to drop it off to you and basically not have a vehicle while you work on this one. Sounds reasonable. I've owned this vehicle for 3 weeks. It's been in the shop for 2 of those 3, and now I can't drive it for another 2 weeks. It's all good. I'll just keep paying the insurance and loan on it while it sits in your lot and shop. And no worries, I don't need a loaner. I'll just walk around. Do not buy a used vehicle from them. They're buying auction vehicles and packaging them up as if they're certified, local trades. Clearly, they're not even inspecting them as they should never have let that leave their lot. Don't fall for it like I did. UPDATE: This dealerships owner is out of control. I bought a suburban for $44,000 and it’s been nothing but problems since the beginning. I talked to Troy Keller (owner) and I’ve not had a worse conversation in 15 years of buying vehicles. It’s NEVER acceptable to scream at or bully a customer, like he did to me. He blamed me for everything, took no responsibly for selling me a lemon, and repeated “I don’t care” over and over every time I brought up any of my concerns. Do not buy anything from Amery Chevrolet. Troy is unprofessional, rude, aggressive, and manipulative. Stay away.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Don't Buy Their Used Vehicles...

Reviewed by Dana from Amery, WIJune 09, 2021

Don't buy a used vehicle from them. I rarely complain and am generally very easy going. However, this has situation has become unacceptable. Long story short, I traded into a 2018 suburban with 55,000 miles. Thank GOD I bought the bumper to bumper warranty. I realize this isn't a brand new vehicle and these are first world problems, but holy crap. The next day, the transmission made a weird noise when shifting and the AC stopped working on an 85-degree day. Not fun with kids and black leather. I called and brought it in for service. Got a crappy loaner. Found out the transmission was bad as well as the AC condenser. Cool, they sold me a suburban with a bad transmission. Thanks. Two weeks go by for them to fix everything and I can't drive it. They were supposed to also do the undercoating and provide me the spare key fob they promised when I bought it. Get it back. They "forgot" to do the undercoating and "dropped the ball" on the key fob. A few days later, and now the engine oil pressure is low when idling. Probably shouldn't drive it like that. Call service to set up an appointment. They tell me their soonest appointment is 2 weeks out and that they "couldn't promise me a loaner because their lot is almost empty". Nice. So now I can't drive it with the low oil pressure for 2 weeks, then I have to drop it off to you and basically not have a vehicle while you work on this one. Sounds reasonable. I've owned this vehicle for 3 weeks. It's been in the shop for 2 of those 3, and now I can't drive it for another 2 weeks. It's all good. I'll just keep paying the insurance and loan on it while it sits in your lot and shop. And no worries, I don't need a loaner. I'll just walk around. Do not buy a used vehicle from them. They're buying auction vehicles and packaging them up as if they're certified, local trades. Clearly, they're not even inspecting them as they should never have let that leave their lot. Don't fall for it like I did.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Dana, We are sorry to hear about the experience you have brought to our attention. Here at Amery Chevrolet, we pride ourselves on our Sales and Service Departments and the customer service we provide. In this instance, there seems to be some confusion from your conversation with our Service Manager, Galen. We offered to expedite getting your vehicle in and he did also confirm that you would be able to use a loaner vehicle. Please contact Galen directly at 715-268-7676 to work towards a resolution.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Amery Chevrolet

Amery Chevrolet is located on HWY 46 on the South End of Amery WI. We proudly offer new Chevrolet vehicles along with a great selection of GM Certified and pre-owned vehicles. We are your Lifetime Warranty Dealer offering you a FREE Lifetime Warranty on qualifying new and pre-owned vehicles. Our goal is 100% customer satisfaction.

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