Bob Robinson Chevrolet Buick GMC Cadillac in Triadelphia including address, phone, dealer reviews, directions, a map, inventory and more

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155 Robinson Dr
Triadelphia, WV 26059

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 2:00pm

Reviews of Bob Robinson Chevrolet Buick GMC Cadillac

Overall Rating:

4 (out of 5)

67% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Good Experience

Reviewed by NOVA FONNER from New Martinsville, WVAugust 07, 2020

The dealership is a well known quality dealership in the area. Salesman was experienced.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much again for your feedback! We hope you have a great day!

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Car dealership review

Reviewed by Deborah A Kibbel from Wheeling, WVOctober 30, 2018

I have always been pleased with the Service Department at Bob Robinson Chevrolet. I have known Linda Reese (Assistant Service Manager) and Donnie Bowman (auto mechanic) since I purchased my 2003 Aztec. At that time, they both were part of the service team at the Welty dealership in town. Welty was then purchased by Bob Robinson and they wisely chose to retain both Linda and Donnie in their dealership. When it came time to buy a new car, I followed Linda and Donnie to the new dealership. I am a proud owner of a 2011 Chevy Equinox. My recent visit to the service department was to correct a problem I had with my steering wheel. I had just brought my car in for a 5000 mile oïl change and tire rotation. When it was done, I drove home and noticed a shimmy in the steering wheel. Donnie rotated and balanced all four tires but the shimmy still persisted. Sean Crow (Service Manager) decided to remove the tires from a new car and put them on my car. That way, we found out there was nothing wrong with the car itself. Donnie then tried using a special machine that perfectly aligned the "sweet spots" of both the rim and the tire on all four wheels. That was the solution! It took a lot of work and patience on the part of Linda, Donnie, and Sean to solve the problem. (It took three different visits to the service department!) In the end, it was no cost to me. That is why I will purchase my next new car at Bob Robinson Chevrolet. This is a true commettent to both a vehicle and a service department. I might add that, eventually, I will be replacing my current Equinox with a new one. I have never repeated car models before. That should tell you something!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst ever!!!

Reviewed by Karrie from Wheeling WVOctober 03, 2018

By far the worst experience I’ve ever had. Advisors are nowhere to be found when you have a question. I was told that it would only take an hour or so. It’s been 5 hours and I’m still sitting here with no answers. And it was a simple repair. I will never come here again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bob Robinson Chevrolet Buick GMC Cadillac

Welcome to Bob Robinson Chevrolet Cadillac Buick GMC - a Triadelphia West Virginia Car Dealership
The new and pre-owned inventories at Bob Robinson Chevrolet Cadillac Buick GMC are fully stocked and awaiting your test drive. If our current inventory doesn't have the vehicle for which you're searching just fill out our Contact Us form so we can locate and attain your perfect match.

At Bob Robinson Chevrolet Cadillac Buick GMC in Triadelphia West Virginia we strive to put each and every of our customers in the seat of their perfect vehicle and at our unbeatable volume prices. This is done with the help of our committed sales staff financ

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