Bell Chevrolet in Sistersville including address, phone, dealer reviews, directions, a map, inventory and more

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600 Chelsea St
Sistersville, WV 26175

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Reviews of Bell Chevrolet

Overall Rating:

3.4 (out of 5)

50% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

A/C repair

Reviewed by Dissatisfied Customer from Pine Grove, WVJuly 22, 2019

This is the second vehicle I've had serviced by Bell's service department. The first was to repair TPS sensors/computer under warranty. They never resolved the issue, after multiple visits, and actually made it worse. Another dealer corrected the problem in one visit (less than two hours) and didn't charge anything, even though the vehicle was no longer under warranty. The second vehicle needed an a/c compressor and spent 11 days in the shop to complete the repair. Bell quoted the repair costs to be $1350.00, which I questioned as excessive, but reluctantly agreed to. Nine days later when I arrive to pick up the vehicle the bill is for nearly $1700.00. No additional repairs or parts were required beyond the original quote. Labor charges exceeded the outrageous parts cost. Hours charged were more than double the amount quoted by any other repair shop or manual. The total cost for this repair should not have exceeded $1000.00; typical pricing, for this area, is usually $850.00. I will never patronize this business again. Do yourself a favor and find another garage/dealer for any repair.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

2012 infiniti g25

Reviewed by james henderson from st clairsvilleSeptember 26, 2018

Class dealer and salesperson( J.D. ). Easy to deal with and gave me a great price. Even get a full tank of gas with purchase. Highly recommend this dealership!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Service Dept.

Reviewed by Joe D Man from Sistersville WVDecember 10, 2013

I found the Whole Dealership to be the best I have ever used. Will be back for all my Service Needs!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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